Shipping and Receiving Supervisor

Description

The Shipping & Receiving Supervisor will work closely with the Operations Manager and learn all aspects of the department and be expected to manage the area. This person is expected to lead by example, be professional in all aspects of the role, show an initiative to lead and have a sense of urgency in making decisions throughout the day to ensure all shipments are processed accurately and on time. Additionally, the supervisor is responsible for promoting constant improvement of overall efficiency while ensuring that we exceed the customer’s service expectations. Has overall accountability of all shipping & receiving functions as included but not limited to the items below.

This individual will have the unique opportunity to leverage their skills, technical expertise, and business acumen while working with a company that lives their culture every day - Miss Nothing, Question Everything and Innovate Daily. If you have a passion for building strong relationships, making a difference, and creating heroes of our customers - then we are looking for you!

Reports To

Plant Director

Essential Accountabilities

• Responsible for the day-to-day management of Shipping and Receiving associates and staff.
• Ensure 100% accuracy for In-Bound and Out-Bound loads.
• Ensure all company safety policies and procedures are followed and constantly look for unsafe acts and/or conditions.
• Proactively correct unsafe actions and conditions as soon as they are observed.
• Monitor the loading areas and ensure all orders are complete/loaded to maximize trailer output daily.
• Communicate with account planners concerning all discrepancies.
• Work with account planners to resolve issues and reconcile receipts as needed.
• Daily management and tracking of all outbound shipments.
• Reporting of on-time shipment metrics.
• Conduct root-cause analysis on any delays.
• Manifest and close all expedite orders. Maintain records of pallet and carton qty’s for EOD reporting.
• On-going training items will be covered daily. Examples are recent shipping/loading errors, identifying inbound damage, trailer inspections, etc.
• Ensure procedures are followed to catch all damages.
• Ensure all outbound loading procedures are followed.
• Plan and continuously manage the workload and shift associates between functions as needed to maintain a smooth and efficient flow. Provide leadership and direction to all Shipping associates on an hourly/daily basis.
• Ensure all equipment, including the building, is maintained in a safe and proper working condition, and being used properly. Take immediate corrective action for any incorrect use or intentional abuse.
• Ensure all forklift inspections are completed and reviewed once per shift without exception. Any lifts which have safety concerns are to immediately be taken out of service and the lift technician notified.
• Constantly maintain a safe work environment by understanding and ensuring compliance with all safety policies and procedures, particularly in cases where serious injury could occur.
• Report any discrepancies to the Plant Director for customer reporting.
• Other duties as assigned.
  
  

Requirements

Qualifications:

• High school diploma or general education degree (GED) and two years related experience required
• General knowledge of shipping and receiving documentation: bill of ladings, packing lists, MSDS, commercial invoices, waybills, etc.
• Material handling skills: must know how to handle, wrap, and store materials both small and large, including truck loading patterns and stacking patterns to maximize efficiency and assist inventory control.
• Previous experience working with WMS, RF guns, and Microsoft Office products.
• Previous experience managing processes and process improvements; must be able to follow and enforce document control procedures.
• Previous experience with material handling.
• Ability to communicate clearly and effectively in all situations with strong interpersonal skills.
• Ability to interpret and understand policies and procedures and relate them to others.
• Forklift certified.
• Excellent written and verbal skills.
• Strong problem-solving/analytical skills.
• Team player with ability to function successfully in a fast-paced environment.
• Bi-lingual capability is preferred and highly desirable.
  
  

Physical Job Requirements

• A substantial amount of walking, sitting, standing, bending, stooping, and reaching.
• Lifting of up to 50 lbs.
• A fair amount of computer-generated work
  
  

Safety

• Adhere to company safety policies and procedures.
• Wear the required PPE (personal protective equipment) where needed.
• Immediately report any unsafe conditions or other safety-related issues