VICE PRESIDENT OF OPERATIONS

Apply today to join Coreforce, where your Leadership expertise will make a real impact.

Join Our Team as the Vice President of Operations

Company: Coreforce

Location: Atlanta, GA

Job Type: Full-time

Salary: Based on Experience

Company Overview

Coreforce is an innovative SaaS company providing digital solutions for frontline professionals. Our products, body cameras, in-car videos, mobile routers, and digital evidence systems, help public safety officers and first responders save lives, strengthen community trust, and enhance accountability.

Why You’ll Love Working Here

• Flexible hybrid schedule
• Free chef-inspired lunch Mon–Thu
• 15 PTO days floating holiday
• Competitive benefits: medical, dental, vision, 401(k). We provide 401(k) matching per the terms of the 401(k) plan.
• Annual bonus and tuition reimbursement
• Career growth in a fast-growing, mission-driven company
• Collaborative, purpose-driven culture
  
  

Vice President of Operations - Build Your Career with Purpose. Join Coreforce and use your Leadership skills to support innovative technology that strengthens communities.

The Vice President of Operations will lead and scale the operational backbone of Coreforce’s DEMS/RTI division, dedicated to digital evidence management, body-worn camera integration, and mission-critical field technology. This leader will ensure that the systems, teams, and processes behind our deployments operate with the same reliability and discipline expected of the agencies we serve.

This Executive Will Own Operational Execution Across

• Project Management (customer implementations)
• Field Operations (deployment & training teams)
• Police Uniform Modifications for body cameras
• Production, inventory management, device configuration and logistics
  
  

This role is responsible for delivering operational excellence at scale — ensuring agencies receive reliable, timely, and high-quality deployments that meet regulatory requirements and stand up to legal scrutiny.

The ideal candidate understands that this is more than operational efficiency — it is mission execution. They will build scalable systems that support growth while maintaining the precision, accountability, and service mindset required to serve law enforcement and public safety professionals.

Responsibilities

Operational Leadership

• Develop and execute a scalable operating model to support continued ARR growth.
• Align operational capacity with sales pipeline and forecasted demand.
• Evaluate and deploy systems that deliver efficiencies through automation
• Establish clear KPIs across all operational functions.
  
  

Project Management Office (PMO)

• Oversee all customer implementations from contract execution through go-live.
• Standardize deployment playbooks and reduce implementation cycle time.
• Improve cross-functional coordination between Sales, Engineering, Support, and Operations.
• Track and optimize:
• Time-to-deploy
• On-time/on-budget project delivery
• Customer satisfaction (CSAT/NPS)
  

Field Operations (Deployment & Training)

• Lead national or regional deployment teams responsible for:
• On-site device rollout
• Training (administrators and end users)
• Post-deployment stabilization
• Improve technician utilization and field productivity.
• Establish scalable training certification programs.
• Ensure compliance with public safety and regulatory requirements.
  

Uniform Modifications & Body Camera Integration

• Oversee uniform modification workflows and quality control.
• Standardize installation processes and ensure safety/compliance standards.
• Optimize labor efficiency and turnaround times.
• Implement QA systems to reduce rework and warranty-related issues.
  
  

Production & Supply Chain

• Own inventory management, procurement, device configuration, and logistics.
• Improve inventory accuracy, turnover, and forecasting.
• Reduce & manage COGS through vendor negotiations and process efficiency.
• Establish production capacity planning aligned with demand forecasting.
• Ensure scalable warehouse and fulfillment operations.
  
  

Systems & Process Optimization

• Automate manual workflows.
• Implement standard process improvement methodologies (i.e. Lean / Six Sigma or equivalent) to improve quality and efficiency.
• Build repeatable SOPs across all operational functions.
• Establish clear responsibilities for transitioning from deployment to support & customer success.
  
  

Team Leadership & Culture

• Foster a culture of operational excellence, urgency, and continuous improvement.
• Create strong feedback loops between field teams, product, engineering, and leadership.
• Invest in training, certification, and career progression for deployment and production teams.
• Partner cross-functionally with Sales, Finance, Product, Engineering, and Customer Success.
  
  

Qualifications

Qualifications:

• 8 years of progressive operations leadership experience
• Proven success leading: Field services organizations, Production staging environments, and Inventory and logistics operations
• Experience leading operations in a $50M revenue business
• Experience in hardware-enabled SaaS, public safety technology, or device-based deployment models.
• Track record of scaling operations during high-growth phases
• Strong financial acumen and budget ownership experience
  
  

Preferred Qualifications

• Experience in law enforcement, body-worn camera ecosystems, or evidence management systems
• Lean / Six Sigma or equivalent certification
• Experience operating in regulated or government environments.
  
  

Coreforce is an equal opportunity employer committed to diversity and inclusion.