Customer Sales Associate - Teller

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13666111

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Hours

Hours vary between Monday Friday 7:00am 6:00pm, Saturday 9:00am 2:00pm,

and some locations on Sunday 9:00am 2:00pm; 38 hours per week minimum.

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Role

Customer Sales Associates assist bank customers with retail banking

transactions while promoting and selling bank products and services. The

role requires exceptional customer service and transactional accuracy.

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Essential Functions & Responsibilities

70%:

• Proficiently processes customer transactions in a courteous,
  
  

professional, accurate, and timely manner, following bank policies

and procedures

• Answers questions, resolves problems, and recommends product
  
  

solutions for customers

• Assists with record keeping, branch operational logs, day-to-day
  
  

customer and branch needs

30%:

• Maintain working knowledge of the benefits of CoreFirst products and
  
  

services, to identify product solutions for customers. Serve

prospective and current customers by referring products and

services.

• Please note this description is not designed to cover or contain a
  
  

comprehensive listing of activities, duties, or responsibilities that

are required of the employee for this job. Duties, responsibilities, and

activities may change at any time with or without notice.*

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### Requirements

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Experience

• Requires One (1) year of customer service experience, including cash
  
  

handling

Education

• High school Diploma or equivalent required
• Successful completion of Retail 101 Training provided by CoreFirst
  
  

Skills & Abilities

• Courtesy, customer service, and tact are essential elements of the
  
  

job

• Must handle confidential information appropriately
  
  

Competencies

Adherence to CoreFirst Values; Respect, Communication, Integrity,

Initiative, and Accountability. High level of skill in the CoreFirst

Competencies of Customer Focus, Compliance, Ethics, Perseverance, and

Time Management

Other Skills

• Professionalism is a requirement for success in this position
• Must maintain a working knowledge of CoreFirst history, goals,
  
  

policies, and procedures, and understand how they relate to the

Essential Functions And Responsibilities Of The Position

• Must demonstrate initiative, problem-solving ability, and be
  
  

Detail-oriented To Successfully Perform The Essential Job Functions

• Must maintain a working knowledge of CoreFirst products and services
  
  

to effectively make referrals to customers and be considered for

promotions within the Retail Sales and Service Department

**Physical: Requirements:**

The physical demands described here are representative of those that

must be met by an employee to successfully perform the essential

functions of this job. Reasonable accommodations may be made to enable

Individuals With Disabilities To Perform The Essential Functions.

While performing the duties of this job, the employee is regularly

required to talk or hear. The employee is frequently required to sit,

stand, and walk. Some light physical effort required including ability

to lift up to fifty (50) pounds.

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Travel

Travel is primarily local during the business day, although some local

evening and weekend travel may be expected.

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Work Environment

This job operates in a professional office environment. This role

routinely uses standard office equipment such as computers, phones, copy

machines, filing cabinets, and fax machines.

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Other

• Applicants must pass a drug screen and background checks
• Internal applicants must be meeting the minimum requirements of
  
  

their current job and submit a resume via the employ ee portal

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• CoreFirst provides equal employment opportunities (EEO) to all
  
  

employees and applicants for employment without regard to race, color,

religion, sex, national origin, age, disability or genetics. In addition

to federal law requirements, CoreFirst complies with applicable state

and local laws governing nondiscrimination in employment in every

location in which the company has facilities. This policy applies to all

terms and conditions of employment, including recruiting, hiring,

placement, promotion, termination, layoff, recall, transfer, leaves of

absence, compensation and training.*

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