Case Manager COE

Mission: 

To provide direct care to patients who are managing addictive disease disorders, chemical dependency, psychiatric disorders, and other co-occurring illnesses. We seek caring and compassionate people interested in working with people struggling with addiction. The Case Manager may perform psychosocial assessments to document history.   

Essential Functions: 

• Travel throughout the city where drug trafficking activity is prevalent for outreach programs.   
• Conduct psychosocial assessments to document the history and identify preliminary issues for treatment focus through the interview process.    
• Attends regular treatment team meetings to provide a social work perspective to total case management of the resident and state or local agency legal requirements. 
• Conduct educational and other didactic groups for residents and family members. 
• Develop/Coordinate Individualized Discharge Plan. 
• Makes handwritten entries to resident charts describing therapy performed, progress in the discharge planning process, or other interventions.  
• Reports incidents of suspected abuse using prescribed forms and protocols from the relevant community/state agency.  
• Develop and deliver community education programs to enhance community awareness of mental health issues and resources available to address these issues and support the residential’s strategic marketing effort. 
• Responds to psychiatric emergency codes utilizing training in the management of aggressive behavior. 
• Participates in training and development for the purpose of professional growth and skill enhancement. 
• Provide backup services for incoming assessment and referral calls.
• Support the residents' safety and security program.  

Job Requirements: 

• High school diploma required. Bachelor’s degree is preferred in the area of human services or sociology, political science, criminal justice, pastoral counseling, education or other related field. 
• Experience in an in-resident setting preferred; 
• Written and oral communication skills
• Skills in case management, time management, and crisis intervention; 
• Skills in maintaining information as highly confidential.

Physical and Mental Job Requirements:  

• Ability to exercise self-control in potentially volatile situations such as being verbally or physically confronted in a threatening or aggressive manner. 
• Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic. 
• Ability to handle interruptions often and move from one task to another. 
• Must be flexible and not easily frustrated in dealing with differences of opinion.
• Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips.  
• Ability to express and exchange ideas via spoken word during activities in which they must accurately convey details or important spoken instructions to others, sometimes quickly and loudly.  Hearing is to perceive the nature of sound with no less than 40 db loss a Hz, 1000 Hz, or 2000 Hz with or without correction. 
• Ability to perceive detailed information through communication and make fine sound discriminations. 
• Individuals must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects.  
• Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks and visually observe patients on the unit and in therapeutic activities.  
• While a worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. 
• Required to travel throughout the city where drug trafficking activity is prevalent.