What are the responsibilities and job description for the Event Sales & Operations Coordinator position at CORE:?
Who We Are
CORE: is a highly curated members-only club spanning the top four floors of 711 Fifth Avenue, home to six distinct culinary offerings — a flagship restaurant, a sushi kitchen, a wraparound terrace, a speakeasy, a culinary lab hosting guest chefs from around the world, and private dining and meeting rooms. Our culinary team, steeped in Michelin-starred pedigree, celebrates ethically farmed, impeccably sourced ingredients across every space.
At CORE: where we were named Top 100 Global Most Loved Workplaces list, published in The Economist. We curate a global community of unlike-minded individuals united by their courage to defy definitions. Our members and Partners are relentlessly curious world builders, change makers, visionaries, leaders, and agents of transformation, who come from a range of thirteen distinct industries. As a community, we are committed to our collective performance, powered by dynamic engagement and exchange.
Position Summary
The Event Sales & Operations Coordinator is responsible for assisting in increasing event revenue growth while managing the planning, coordination, and execution of exceptional event experiences. This individual serves as the strategic link between sales, member relations, and event operations, often overseeing the full event lifecycle from initial inquiry and proposal development through execution and post-event analysis.
The ideal candidate is a highly organized, results-driven hospitality professional with strong sales acumen, exceptional relationship-building skills, and a passion for delivering elevated guest experiences. This role requires the ability to manage multiple projects simultaneously, develop customized event solutions, maintain budgets, and collaborate effectively with internal departments and external partners to ensure flawless execution.
The Specifics
Event Sales & Management
- Serve as a point of contact for prospective and existing clients throughout the sales process.
- Develop customized event proposals, contracts, and event orders that align with client objectives and organizational standards.
- Monitor event performance and identify opportunities to enhance event revenue.
- Manage all aspects of pre-event planning, onsite coordination, and post-event follow-up when assigned.
- Coordinate event logistics including venue layout, timelines, transportation, staffing, décor, audiovisual requirements, and vendor management.
- Partner with culinary and operations teams to develop customized menus and event experiences.
- Ensure seamless execution of private events, corporate functions, social gatherings, buyouts, and off-site activations as assigned.
- Oversee event setup, service delivery, breakdown, and client satisfaction throughout the event lifecycle as delegated.
- Provide creative recommendations and industry best practices to elevate event experiences.
Client & Stakeholder Management
- Build and maintain strong relationships with members, partners, vendors, and key stakeholders.
- Conduct client consultations to understand objectives, preferences, budgets, and event requirements.
- Communicate event plans effectively across all departments to ensure alignment and execution excellence.
- Act as a trusted advisor by providing recommendations and solutions tailored to client needs.
- Ensure a high-touch, hospitality-driven experience from inquiry through event completion.
Cross-Functional Collaboration
- Partner with Marketing, Operations, Culinary, Facilities, Procurement, and AV teams to support successful event outcomes.
- Coordinate with external vendors and service providers, negotiating contracts and managing deliverables.
- Attend regular planning and cross-functional meetings to ensure organizational alignment.
- Support strategic initiatives that expand event offerings and enhance the overall guest experience.
Leadership & Operational Excellence
- Lead by example in delivering exceptional hospitality and professionalism.
- Support the hiring, onboarding, training, and development of event team members when applicable.
- maintain event procedures, service standards, and operational best practices.
- Foster a culture of accountability, collaboration, creativity, and continuous improvement.
- Ensure compliance with health, safety, sanitation, and company standards across all events.
Key Competencies
- Event Sales & Revenue Generation
- Client Relationship Management
- Event Planning & Logistics
- Vendor & Contract Negotiation
- Project Management
- Strategic Thinking
- Hospitality & Service Excellence
- Communication & Presentation Skills
- Team Leadership & Collaboration
- Problem Solving & Decision Making
- Attention to Detail
- Time Management & Organization
- Comfortable managing corporate events, social events, private dining programs, and luxury hospitality experiences
- Strong understanding of food and beverage operations, event production, and service standards.
- Experience creating proposals, contracts, banquet event orders, and event budgets.
- Proficiency with Microsoft Office Suite, including Excel and PowerPoint.
- Knowledge of audiovisual requirements, event technology, and production logistics.
- Strong financial acumen with experience following budgets and maintaining cost control