What are the responsibilities and job description for the Sales Engineer position at Core Group Resources?
Job Summary
This pivotal role combines sales expertise with engineering knowledge to deliver tailored flow control solutions to our clients. The ideal candidate will collaborate closely with sales teams and manufacturers, providing technical support and ensuring customer satisfaction. This is an excellent opportunity for a motivated professional to grow within a stable and expanding organization, making a significant impact in the industrial sector.
Responsibilities
This pivotal role combines sales expertise with engineering knowledge to deliver tailored flow control solutions to our clients. The ideal candidate will collaborate closely with sales teams and manufacturers, providing technical support and ensuring customer satisfaction. This is an excellent opportunity for a motivated professional to grow within a stable and expanding organization, making a significant impact in the industrial sector.
Responsibilities
- Collaborate with Outside Sales and manufacturers to identify the most suitable technical solutions for customers.
- Manage and coordinate technical inquiries, including specification reviews, quotation preparation, and processing large project orders.
- Provide exceptional customer support by addressing technical questions and ensuring overall customer satisfaction.
- Demonstrate initiative and ownership of new challenges to meet departmental and organizational goals.
- Serve as the primary contact for assigned customer accounts.
- Process sales orders and respond promptly to customer inquiries.
- Work with internal departments to provide technical information, order updates, and expedite support.
- Resolve issues efficiently with a customer-first approach.
- Maintain accurate records and ensure timely communication with customers and distributors.
- 2–5 years of experience in applications engineering or sales support within an industrial environment, preferably with pumps, instrumentation, valves, or flow control products.
- Bachelor’s degree in engineering or a related field from a four-year college or university, or equivalent combination of education and experience.
- Strong interpersonal, communication, and technical problem-solving skills.
- Proficiency in Microsoft Excel, Word, and general computer applications.
- Experience with ERP/MRP systems is preferred.
- Highly organized with exceptional attention to detail and documentation skills.
- Proven motivation for sales with a background in applications engineering or sales support.
- Sponsorship is not available for this role.
- Candidates should have 2–5 years of relevant experience in an industrial setting.