Managing Director

Overview

Black Desert Resort is an ultra-premium destination resort in Southern Utah, delivering luxury hospitality experiences across accommodations, signature dining, outdoor adventure, private club amenities, and large-scale resort activations. The property continues to evolve with major developments including a pickleball complex, water park, and the Cove & Boardwalk district.

The Managing Director serves as the senior-most leader of the resort, responsible for overall operational, financial, and cultural success of the property, excluding golf operations.

Job Summary

The Managing Director is responsible for the full operating success of Black Desert Resort, leading all aspects of the property including sales and marketing, operations, engineering, People Services, and club/membership experience. This role guides the execution of the resort’s vision, positioning the property within the luxury market while achieving financial, operational, and guest experience goals established by ownership.

This position also plays a critical role in driving ongoing development and expansion of the resort, ensuring new amenities and experiences are successfully integrated into operations and guest offerings.

The Managing Director leads the Executive Committee to deliver distinctive, memorable service and exceptional operational standards, while fostering a high-performing, experience-driven culture.

Job Specifications

Salary: $300,000 - $375,000 annual 35% bonus

Onsite: Black Desert Resort, Ivins, UTShift & Schedule Availability: Year-Round / Full-Time

Responsibilities

Why Join Us:

• Leadership Impact: Lead a rapidly expanding ultra-premium resort destination.
• Strategic Influence: Shape both current operations and future development of the property.
• Comprehensive Benefits: Health insurance, 401K with company match, Relocation, executive incentives, resort privileges, and additional leadership benefits.

Key Responsibilities including but not limited to

• Lead all aspects of resort operations excluding golf, including sales and marketing, food and beverage, rooms, engineering, People Services, and club/membership operations.
• Establish and execute strategic direction to position the resort effectively within the luxury and destination market.
• Achieve financial performance targets including revenue, profitability, and operational efficiency aligned with the annual business plan.
• Develop and implement strategic and tactical plans to drive business growth and enhance guest experience.
• Provide accurate forecasting, budgeting, and financial oversight, ensuring strong cost control and margin performance.
• Lead the Executive Committee to deliver consistent, high-quality operational and service standards.
• Serve as the primary relationship leader with ownership, ensuring alignment, transparency, and trust.
• Drive the development, positioning, and execution of the resort’s private club and membership experience, ensuring it is a differentiated and high-value offering.
• Lead integration and operational readiness of new developments including pickleball facilities, water park, and Cove & Boardwalk district.
• Partner with ownership and development teams to support ongoing construction, expansion, and phased openings across the resort.
• Ensure new amenities and experiences are aligned with brand standards, operational capabilities, and guest expectations.
• Foster a high-performing, service-driven culture rooted in accountability, teamwork, and excellence.
• Represent the resort within the local community, regionally, and nationally.
• Drive guest satisfaction, reputation management, and service excellence across all touchpoints.
• Champion experience-driven programming including culinary, events, outdoor adventure, and resort activations.
• Ensure the resort is operated safely, securely, and in compliance with all company policies and legal requirements.
• Lead organizational development efforts including recruiting, retaining, and developing high-performing leadership talent.
• Manage organizational change effectively, driving continuous improvement and operational evolution.
• Oversee sales strategy including group, leisure, and transient business mix optimization.
• Direct marketing, branding, and public relations efforts to differentiate the property in a competitive landscape.
• Maintain strong understanding of revenue management strategies and market positioning.
• Oversee development and execution of annual operating and capital budgets.
• Align property goals with ownership and company objectives to ensure long-term success.
• Promote a culture of integrity, professionalism, and ethical leadership.
• Perform other duties as assigned.

Leadership Profile

• A highly visible, personable leader who naturally connects with others and makes people feel valued.
• Proven relationship builder with strong ownership partnership experience.
• Culture setter who leads with humility, consistency, and a servant leadership mindset.
• Strategic and creative thinker who contributes to the evolution of the resort experience.
• Experience-first mindset with passion for creating memorable guest experiences across culinary, recreation, club, and programming.
• Strong appreciation for food and beverage as a core pillar of the resort experience.
• Experience in resort, amenity-rich, club, or outdoor-driven destinations preferred.
• Ability to inspire followership through presence, credibility, and leadership style.

Qualifications

Preferred Qualifications and Skills

• 10 years of senior leadership experience in luxury resort or comparable hospitality environments.
• Proven success as a General Manager or Managing Director of a resort or destination property.
• Experience working with ownership groups and asset management structures.
• Strong financial acumen including budgeting, forecasting, and P&L management.
• Experience overseeing club or membership-based operations preferred.
• Deep understanding of sales, marketing, revenue management, and guest experience strategy.
• Experience leading large, multi-department teams in complex and evolving operational environments.
• Demonstrated ability to lead through development, openings, and expansion projects.
• Strong communication, presentation, and stakeholder management skills.

This job posting will be open through May 9, 2026 or until the position has been filled.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

#LI-onsite

Salary : $300,000 - $375,000