Sr. Manager, HR Operations

What you will be doing:  

The Sr. Manager, HR Operations, will be responsible for driving the efficiency and excellence of our HR operations. Lead key HR operational processes including HR data management, with a strong focus on analytics/reporting, compliance, benefits strategy, and execution. 

Partners with other members of the HR team, employees, and stakeholders to ensure an outstanding employee experience. 

Key Responsibilities

• Foster a culture of continuous improvement, collaboration, and innovation.
• Oversee end-to-end HR operations, including benefits administration, leave and accommodation management, compliance audits, and employee data management. Ensuring policies and processes comply with US federal, state, and local regulations as well as global company requirements.
• Partner with global HRBP, payroll, compliance team, and other cross functional teams to ensure seamless HR processes.
• Identify, design, and implement scalable HR processes.
• Initiate HR operations projects and solutions focused on process optimization.
• Develop and manage HR metrics, dashboards, and analytics to inform decision-making and reporting. Provide insights and recommendations on HR trends and opportunities.
• HR point person for annual audits (ISO, SOC, financial).
• Additional responsibilities as required.

Requirements: 

• A bachelor's degree and 10 years of professional work experience (or equivalent experience). 5 years’ management experience
• Expertise with various US health benefit models including partial and full self-funding
• Global HR operations expertise with exceptional communication, partnering and continuous improvement mindset
• In-depth knowledge of employment law and HR compliance. 
• HRIS systems expertise (ADP currently)
• Excellent communication and project management skills

Compensation range: $125,000 - $150,000

Other compensation: Performance bonus eligible 

The actual salary offer to the successful candidate will be based on job-related education, training, licensure, certifications, related experience and other related factors.

This is a hybrid position with an average of two days/week in the Danvers, MA office

A pioneer in voluntary collective licensing, CCC is a leading information solutions provider to organizations around the world. CCC works to advance copyright, accelerate knowledge, and power innovation. CCC helps organizations harness the power of data, AI, and machine learning to drive strategic decision-making, grow their businesses, and gain competitive advantage.

When you join CCC, you become part of a dynamic organization strengthened by our community. We care about our team members and clients. We strive to create advanced technology in a vibrant, innovative culture. CCC provides excellent benefits.

CCC is an Equal Opportunity, Individuals with Disabilities and Protected Veterans Affirmative Action Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and/or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and/or veteran status, and any other characteristic protected by applicable law. 

If you need accommodation for any part of the employment process because of disability, please email our HR Department and let us know the nature of your request.