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Property Assistant

COPT Defense Properties
Annapolis, MD Full Time
POSTED ON 4/3/2026
AVAILABLE BEFORE 6/3/2026

POSITION SUMMARY:

Provide support services to property management and field personnel including:  telephone support; invoice processing and monitoring; word processing; maintaining system of contractor and tenant information; contract document preparation and monitoring; coordinating tenant request for services; and maintaining filing system.  Assist Property Managers with tenant move in/move out.

ESSENTIAL FUNCTIONS:

  1. Administrative Support -   
    • Provide administrative support for Property Managers and field personnel, including preparing letters, memos, spreadsheets, purchase order requests for bids and operating procedures as needed. 
    • Assist in ordering uniforms and provides technology support. 
    • Order office supplies and plans office events.
    • Maintain office equipment and equipment service agreements. 
    • Maintain lease files and other files as necessary. 
    • Administer the automated work order system and train new engineers on using the software as necessary.
  2. Tenant Relations -  
    • Provide customer service to tenants by receiving tenant calls and coordinating requests for services.
    • Follow up with tenants to ensure satisfaction with completed work order requests and/or provide conference service coordination.
    • Provides emergency and safety information to tenants.
    • Coordinate the scheduling of evacuation drills, etc.
    • Prepare proposals and invoices for additional services and utilities.   
    • Coordinate with Property Manager and vendor to plan tenant events. 
    • Coordinate security access information requests and emergency contacts lists. 
    • Activate/deactivate property access cards.
  3. Operations - 
    • Coordinate with Property Managers and building personnel for tenant move in/move out.
    • Contact movers for Certificate of Insurance and provide rules and regulations for after-hours move in/move out.
    • Generate tenant “welcome” letter, handbook and appropriate welcome gift.
    • Coordinate with Property Manager for purchase of tenant signage (lobby, suite and building) in accordance with building specifications. 
  4. Service Contracts -
    • Coordinate service contracts and monitor current contracts to ensure that proper insurance and waiver of lien forms are intact. 
    • Maintain tickler file for service contract expirations. 
    • Maintain up-to-date approved service contract list. 
    • Submit insurance claims to company.
  5. Accounting - 
    • Monitor and accurately codes invoices in the accounting system in a timely manner in accordance with company guidelines. 
    • Research invoices and follow-up with vendors as needed. 

SECONDARY RESPONSIBILITIES:

  • Maintain property information to include (at a minimum) license agreements, vendor/contractor list, emergency procedures, equipment list, inventory list and personnel list.
  • Assist in budget preparation.
  • Perform other job related duties as assigned.

QUALIFICATIONS:

Education - High School Diploma or equivalent.

Professional Experience - Minimum of 2 years of administrative experience.

Computer Skills - 

  • PC proficiency to include (to include but not limited to) Microsoft Office applications (Word, Excel, Outlook, etc.) and ability to learn company specific software.
  • Ability to adapt to new or changing software programs.
  • Familiarity using graphics presentation programs preferred.

Mobility - N/A

Other Requirements - 

  • Exceptional organizational skills.
  • Ability to type a 55 WPM accurately.
  • Exceptional interpersonal and customer service abilities.
  • Strong verbal and written skills preferred.
  • May be required to carry and maintain appropriate government credentials.

 

Pay Range: $48,000 - $55,000

CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.

Salary : $48,000 - $55,000

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