Workforce Development Coordinator

SUMMARY

This position provides life-long skills by coaching clients to obtain their goals and objectives from the Individual Self-Sufficiency Plan (ISP) and referral services to participants seeking assistance from general assistance and employment and training. Support staff as needed.

JOB DUTIES

· Interview and assess participants to determine eligibility, needs, and appropriate services.

· Develop and maintain case files, ensuring all documentation supports service authorization and compliance.

· Create and manage Individual Self-Sufficiency Plans (ISPs) in collaboration with clients, aligning goals with program requirements.

· Conduct regular case reviews and update participant records to ensure continued eligibility and progress.

· Provide outreach, advocacy, and support services to help participants access community resources and remove barriers to success.

· Plan and facilitate training opportunities, job fairs, and skill-building events that enhance employment and self-sufficiency.

· Maintain accurate records, correspondence, and inventory of program assets.

· Process approved childcare payments and ensure provider compliance with training, inspections, and health requirements.

· Assist clients with enrollment in training and education programs through coordination with partner agencies.

· Prepare required reports, including FASSR, weekly, and quarterly submissions.

· Perform other duties as assigned.

MINIMUM QUALIFICATIONS (Education & Experience)

· High school diploma or equivalent.

· Five (5) years of full-time work experience

· A combination of experience, education, and training may substitute for degree requirements on a year-for-year experience.

PREFERRED QUALIFICATIONS (Education & Experience)

· Associate’s degree in Business Administration.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITY

· Knowledge of health, social services, legal issues, training and development, and other general/local services

· Understanding and sensitivity to Alaska Native culture and lifestyle, with demonstrated experience working effectively with the Alaska Native population.

· Strong written, analytical, verbal, and interpersonal skills.

· Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants.

· Skills in operating personal computers using a variety of computer software.

· Ability to keep accurate records and produce timely and accurate written reports.

· Ability to maintain strict confidentiality.

· Ability to learn and apply program/agency operating policies and procedures.

· Ability to manage multiple priorities and tasks concurrently and meet deadlines.

· Ability to establish and maintain cooperative working relationships, including outside contacts.

· Ability to work independently as well as with teams.

WORKING CONDITIONS

The physical demands described here must successfully be met. Reasonable accommodations may be made to enable individuals with disabilities to perform job functions.

The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing less than 25 lbs. Most work is in an office with people with differing functions, personalities, and abilities. The job may require local travel between compact tribes of CRNA which may involve exposure to extreme weather conditions. Work in an environment where protection of client confidentiality is essential. Personal Protective Equipment will be provided where/when needed. CRNA is a non-smoking campus

SPECIFICATIONS

Supervision Received:

Work will be monitored through meetings, reports, and regular communication with the immediate supervisor. Operations guidelines are based on program requirements, conditions of grant award(s), and general CRNA policies and procedures.

Supervision Exercised:

The position has potential to provide supervision to contract labor.

Contacts:

Contacts include but are not limited to volunteers, organizational staff, clients, and outside agencies/businesses.

CONDITIONS OF HIRE

· All employment at CRNA is "at will." This means that the employee or CRNA may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.

· CRNA is a no tolerance workplace. All employees must pass an initial and random drug and alcohol screening to be eligible for and maintain employment.

· CRNA has several positions that require a criminal background check for the safety of our clients. All employment offers in the "covered" classification are conditional until CRNA has received a federal criminal background check verifying eligibility to work in these programs.

· First Aid/CPR certification must be obtain