What are the responsibilities and job description for the CUSTOMER SERVICE/ORDER ENTRY SPECIALIST position at Copper Creek Hardware Inc?
Wholesale distributor of door hardware products for the new construction home builder’s market. Also a leading brand sold on major online retail channels such as Amazon, Homedepot, and Wayfair.
Main duties and responsibilities
- Enter customer orders and follow through until completion.
- Work with warehouse to ensure orders are received and shipped in a timely manner.
- Coordinate with the online team to re-allocate inventory when necessary.
- Track and monitor backorders/conduct weekly meetings to ensure backorders are filled.
- Provide excellent customer service.
Qualifications
- High school diploma required. Any post high school education a plus.
- Any certification a plus.
- Punctual and reliable.
- Flexibility to take on new tasks.
Other benefits
- Medical insurance coverage (Dental and Vision offered).
- 1 week paid vacation to start, increases with tenure.
- 401K plan offered.
- 5 paid holidays.
Salary : $20