Community Engagement Coordinator

Company Description

Cope family center has been empowering Napa County families to create happy, healthy lives for children through parent education, drop-in support, and advocacy efforts since 1972. In response to a staggering increase in reported local child abuse over the last few years, our nonprofit organization is continually expanding and refining its programs and strengthening its resources to sustain the growth. Our mission is to empower parents, nurture children and strengthen communities. We provide parents with the education, resources and support they need to raise children who thrive.

Job Description

Come Join our Team! 

Do you enjoy connecting with the community and advocating for services and people in order to create change? 

Cope Family Center is looking for a dedicated, hard-working Community Engagement Coordinator to join the Development team! 

About the Position: 

The Community Engagement Coordinator’s (CEC) role is to engage Cope Family Center’s stakeholders – our clients, staff, volunteers, donors and partners, as well as the broader community – in the mission of the organization. This person acts as a communications liaison among the various stakeholders while developing and maintaining relationships with them. The CEC will represent the organization at community events, presentations and other communication opportunities and provide general marketing and fundraising support. Another key responsibility for this role is to recruit, train and coordinate Cope’s volunteer force.

The CEC must have a special combination of skills: First, as a key communicator and relationship builder for Cope, they must exhibit outstanding interpersonal and communication skills. They must be able to convey a profound understanding of our work that inspires others to get involved. Second, as the volunteer coordinator, they must have excellent organizational skills, and build a deep understanding of the needs of the organization and how to match them with individual volunteer skills. Our CEC will thrive working in a team of mission-driven, high-achieving, and deeply-caring professionals.

We look forward to exploring whether there might be a mutual fit with who you are, your experience—and, perhaps most importantly, what drives you and brings you fulfillment—and this position.

Primary Responsibilities:
Outreach & Engagement Coordination

• Helps implement strategies to enhance the understanding of, and engagement with, our mission among the various stakeholders of the organization
• Gains in-depth understanding of Cope programs and outcomes and frequently shadows client events and services
• Reaches out to potential community partners and maintains relationships with existing partners
• Schedules, coordinates and participates in a variety of professional and community meetings, events, interviews, etc. for community outreach, friend-raising and volunteer recruitment
• Works in collaboration with the Development & Communications Manager to prepare community presentations and specialized outreach materials as needed
• Schedules periodic trainings for staff, board members and other volunteers on how to become Cope ambassadors
• Coordinates all organizational outreach
• Coordinates corporate sponsorship and partnership solicitations, logistics, and stewardship in alignment with respective stewardship plans
• Provides additional fundraising and marketing support as needed during campaigns and special projects and initiatives
• Other outreach and engagement activities as assigned

Volunteer Coordination

• Consults with Leadership Team to identify volunteer needs and works with appropriate supervisors to create and update volunteer positions and job descriptions
• Recruits volunteers through various activities including outreach events, working with local service clubs and corporate employee volunteer programs, and collaborates with the Development & Communications Manager for additional marketing of opportunities
• Works with the Marketing Team to develop the periodic Cope Volunteer Newsletters
• Arranges for on-the-job and other required training and evaluation of volunteers within various Cope programs/departments and coordinates the supervision with department supervisors
• Prepare/maintain procedural and training manuals, orientation materials, etc. for volunteer program
• Supports Cope events by recruiting, training and managing event volunteers leading up to and at the event
• Coordinates volunteer stewardship and recognition opportunities
• Maintains the database of volunteers and hours of work; prepares and presents reports to Development & Marketing Director as needed

CAPC Coordination & Advocacy

• Provides support as the Child Abuse Prevention Council (CAPC) coordinator, scheduling and preparing for CAPC and subcommittee meetings and supporting campaigns and projects
• Incorporates CAPC campaigns and initiatives into Cope’s general outreach and engagement efforts
• Participate in relevant meetings, events and community forums and committees as needed
• Assist with advocacy efforts on behalf of CAPC and Cope

Qualifications

• 2 years proven experience in marketing, public relations, community organizing, or related field required
• Experience establishing trusting working relationships
• A passion for inspiring people to get involved in their community
• Open, welcoming, inclusive, and respectful of differences and aware of and manages own bias(es) as part of Cope’s inclusive and caring community
• Must have the ability to communicate effectively, both verbally and in writing, and have effective and engaging presentation skills
• Strong organizational and time management skills
• Strives for quality and sets high standards for own performance, putting the effort forth to get the job done right
• Must be proficient with computers and Microsoft Office
• Bilingual (Spanish/English) strongly preferred
• Experience in volunteer management strongly preferred
• Experience working in a nonprofit organization strongly preferred
• Proven understanding of donor relationships and/or working on a nonprofit development team strongly preferred
• Professional social media coordination experience a plus
• Knowledge of the Napa Valley community would be very helpful in this position
• Occasional work on weekends and evenings required
• Must have valid California Driver’s License and own mode of transportation
• Must pass JOD and FBI fingerprinting and background check
• Must be able to lift 30 lbs.

Additional Information

Benefits: 

• Health, Dental & Vision Insurance
• Retirement Account 401(k) matching
• Life Insurance
• Employee Assistance Program

Application Process: 

Please note: We will only consider inquiries complete with a current resume and a detailed cover letter expressing your interest in this position. We look forward to learning more about you! 

Recruitment for this position will continue until candidates are hired.

Job Type: Full-Time/40 Hours per Week/Non-Exempt/Benefited 

Hourly Range: $24.25 - $26.78

Cope Family Center is an equal opportunity employer. Federal and State laws and the Agency’s policy prohibit employment discrimination against applicants for employment and employees on the basis of age, ancestry, sex/gender (including gender identity,) pregnancy, childbirth and related medical conditions, marital status, registered domestic partner status, medical condition related to cancer or genetic characteristic, national origin, physical or mental disability, race, religion, sexual orientation or veterans’ status.  Discrimination is also prohibited on the basis of a perception that a person has any of the above characteristics.

To access information about the EEOC, visit EEOC at https://bit.ly/3eY9Wul. 

All your information will be kept confidential according to EEO guidelines.