Director, Sales Training

About CooperSurgical

JOB DESCRIPTION

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.

Responsibilities

Job Summary:

The Director of Sales Training is responsible for setting the strategy and leading the design, development, and execution of comprehensive sales and product training programs that foster a culture of learning and drive business performance. This role partners with senior leadership across the Medical Device, Office, and Stem commercial organizations to align training initiatives with strategic priorities and deliver impactful learning solutions. The Director oversees all aspects of training development and implementation, including financial management, and is accountable for hiring, developing, and leading a high-performing team of sales training managers. Additionally, this position ensures continuous improvement by measuring program effectiveness and optimizing learning strategies to achieve sales excellence and support organizational growth.

Essential Functions & Accountabilities:

• Oversee and manage the Sales Training team for the Medical Device, Office, and Stem commercial organizations, which includes Inside Sales Teams and Customer Service.
• Recruit and hire as needed, as well as onboarding and coaching to build a high performing team.
• Establish, develop, and implement a comprehensive sales training strategy with internal stakeholders, that is aligned and supports the overall business strategy and objectives of the franchise. This also includes global markets where applicable.
• Create and maintain an annual operating plan and budget to support ongoing training initiatives. Manage training budget expenses against forecast.
• Act as the project lead for readiness of all documents, training materials, event correspondence, agendas, and approvals for designated BUs. Act as main point of contact for Sales and Marketing teams regarding day-to-day operations of training; the development of new training initiatives or supporting changes in direction of existing training initiatives.
• Manage vendor relationships during the creation and building of training materials; ensures all curricula are properly maintained and approved via the Promotional Review Committee
• Launch and pull through of the Consultative Selling Program for all applicable markets.
• Engage senior leaders to identify, prioritize and execute skill development for their respective teams.
• Establish objectives and develop criteria for evaluating the effectiveness of the training activities. Make modifications as necessary to ensure the training meets the educational goal.
• Lead and manage the Sales Training team to create high-quality training content in partnership with internal stakeholders or through oversight of external vendors, ensuring delivery within budget and on schedule
• Lead strategic projects that address the needs of the field sales force, including product launches, indication expansions, and new marketing or positioning directives.
• Collaborate with cross-functional teams—Marketing, Clinical, Regulatory, IT, Sales Operations, and Commercial Analytics—to ensure alignment and integration of key business priorities.
• Work closely with marketing team members to ensure a thorough understanding of products and to market approach in the marketplace and to develop training to support tactical implementation of marketing and commercial strategies.
• Partner with fellow Sales Training Directors to support and oversee the Certified Field Trainer program for the CooperSurgical businesses, ensuring consistency, quality, and alignment with organizational objectives.
  
  
  

Qualifications

Travel:

• Ability and willingness to travel 20–40% domestically and internationally; occasional weekend and overnight travel required.
  
  
  

Qualifications

Knowledge, Skills and Abilities:

• Strong knowledge and experience with adult learning principles (ADDIE, Kirkpatrick model The Six Disciplines Of Breakthrough Learning)
• Proficient in Microsoft Suite and Adobe Acrobat; Expertise in MS PowerPoint and Excel and Smartsheet’s.
• Strong platform/presentation/facilitation skills
• Strong communication skills, both live and in virtual setting. Excellent verbal and writing skills.
• Strong project management experience to set and manage priorities, resources, goals, and initiatives.
  
  
  

Work Environment:

• This role is designated as on-site in Trumbull, CT.(USA), 5-days, unless otherwise on business travel.
• The ability and willingness to travel 20-40% of the time, weekends and overnight travel may be required.
  
  
  

Experience:

• Minimum 8–10 years of relevant experience in medical device/pharmaceutical Sales and Sales Training.
• Women’s Healthcare background preferred.
• Proven track record of designing and implementing large-scale training programs for sales teams, preferably in medical device or healthcare industries.
  
  
  

Education:

• BA/BS degree
  
  
  

ORGANIZATIONAL RELATIONSHIPS/SCOPE:

• This individual will report directly to the VP of Global Professional Education, Sales Training and Professional Development.
  
  
  

As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you are interested in applying and require special assistance or accommodations due to a disability, please contact us at talent.acquisition@coopersurgical.com