Home Care Scheduling Coordinator

Do you have Client Staffing experience in the homecare field? Do you have a dynamic personality and strong organizational skills? Then we have the job opportunity for you to help others live their most independent lives
 
We are hiring for a Client Services Supervisor in the O'Fallon, MO area with direct and successful experience staffing, who is confident in his or her ability to balance the needs of our clients with the open availability of our HCAs and CNAs working in homecare. This is a high-volume service area with Medicaid and Private Service clients. We are looking for someone who will use technology, data, and their KPIs to drive growth and 100% servicing of available hours.
 
Job Duties

• Work with members of the Human Resources department to hire, train, and orientate new staff.
• Create work schedules, monitoring and documenting staff performance and preparing reports.
• Ensure that the personnel requirements for each work shift complies with internal and external regulations.
• Help employees understand their duties and responsibilities and the company's operating procedures and rules.
• Complete accurate and timely payroll processes for your active caregivers.
• Travel to new clients' homes to oversee completion of necessary paperwork and agreements to company procedures and policies.

 
Job Requirements

• Excellent customer service skills to showcase as the liaison between our field staff and management.
• Exceptionally positive attitude and listening skills to ensure our field staff's interests and concerns are addressed efficiently and effectively.
• Highly organized and flexible management abilities in a fast-paced office.
• Accurate payroll and billing experience meeting deadlines and requirements/regulations for all funding sources.
• Consistency and urgency in communicating with clients and referral sources to fill open shifts, pay caregivers/bill clients for services rendered, and address timely problems as they arise.
• At least 2-3 years of client staffing experience as well as a drive to achieve challenging KPIs.

 
Are you someone whose calm and cool demeanor will make a powerful first impression on potential clients and caregivers alike? Then this job is for you
Are you a dynamic and organized individual who can manage multiple projects and unexpected requests with ease? Then this job is for you
Are you known for your upbeat attitude that does not waiver whether you are completing payroll duties or taking an unexpected phone call from a new client needing emergency staffing? Then this job is for you
 
Apply today and join us on the Cooperative Home Care team, making a difference in the independent lives of our clients