What are the responsibilities and job description for the Field Service Technician I position at cooper?
Role Summary:
The Field Service Technician will provide hands-on technical and operations support of Reciprocating Compression equipment and supporting utility systems within customer facilities during commissioning, start-up, operations, preventive maintenance, corrective maintenance, performance testing, and trouble-shooting situations as required
Responsibilities
Planning and execution of site installation activities for Reciprocating Compression equipment.
Investigate and resolve customer reports of technical problems with equipment.
Eliminate future operational or service difficulties by performing preventative maintenance as requested by the customer.
Through accepted standard troubleshooting processes, diagnose and correct engine problems and / or compressor problems.
Perform testing of equipment in the field.
Perform minor repairs, major repairs or corrective maintenance on customer equipment including reciprocating engines and compressors.
Complete daily safety checks and report safety concerns.
Monitor key and critical operating variables and other process data to ensure that the engine and compressor units are operating within design parameters.
On-site, attend operations meetings with client personnel to proactively identify issues and lead the efforts to resolve them.
Participate in construction activities to ensure process designs are used for operational and safety, identifying improvements in unit operations based on actual field experience.
Learn, share, and implement best practices with extended Reciprocating Compression Engineering, Sales, and Operations team members
Establish working relationships with key customer contacts including operators, engineering and maintenance personnel to proactively cultivate the customer relationship and manager long term and short-term issues.
Support turn-around activities for customers including identification / justification, procedure writing, reviews, equipment inspection, etc.
Qualifications:
Minimum of 0-1 years of experience in Reciprocating Compression
Meets all sublevel (FST I) requirements
Must have the following attributes:
Safety focused, Service-oriented, Business focused, A self-starter
Dependable with ability to multi-task successfully
Mature, with the ability to take direction and thick on the fly based on the type of work and needs of the customer / business
Well-developed administrative and organizational skills,
Results oriented with a sense of urgency
Good verbal and written communication skills and above average interpersonal skills are required
Clear, concise, and accurate service reporting is required
Education - Complete training for the following:
Associates Degree with a technical concentration (Bachelor’s Degree preferred) or equivalent work experience (minimum)
Formal training in a technical certificate program
Technical training in the oil and gas industry or associated industry
Master the Core competencies
Basic tools
Basic Engine & Compressor Theory
Basic Product Knowledge
Cooper Bessemer, Ajax, Superior Engine, Superior Compressor, Gemini Compressor, Clark, Waukesha, Dresser, Caterpillar
Basic Shop Math Skills
Basic Computer skills – Word & Excel
Equipment Documentation e.g., drawings…etc.
Basic leadership skills
Engine Balancing
Web Deflection/Alignment
Service bulletins
Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.