What are the responsibilities and job description for the Service Assistant position at Cooper's Hawk Winery and Restaurants?
At Cooper’s Hawk, our Service Assistants are the behind-the-scenes champions who keep the dining room running smoothly and help create memorable moments for every guest. From keeping the space ready for guests to supporting the team with seamless service, you will play a key role in bringing Uncompromising Hospitality to life.
What You Will Get
Show Up Ready: Come Prepared, stay sharp, and start strong.
Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!
What You Will Get
- 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
- Monthly Wine Tastings for Two
- Medical Dental Vision and Telehealth
- 401k with Company Match
- Paid Time Off and Flexible Schedules
- Early Pay Access
- Wellness and Mental Health Support
- Wine and Culinary Education
- Career Growth Flight Plan
- Team Member Rewards Milestone Recognition and Referral Bonuses
Show Up Ready: Come Prepared, stay sharp, and start strong.
- Start every shift with a positive attitude and prepare your station using company checklists
- Stay stocked on tableware dishes and supplies to keep the service flowing
- Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.
- Keep the dining room and work areas clean organized and guest ready
- Restock and reset tables quickly so guests are welcomed without delay
- Communicate with servers, food runners and managers to keep service running seamlessly
- Help with food running and carryout orders to support the team whenever needed
- Greet guests with warmth and a friendly attitude
- Be helpful in answering questions about food wine and our facilities
- Go the extra step to keep the dining experience comfortable welcoming and polished
- Jump in to help wherever needed so every shift feels like a team win
- At least 18 years of age
- Energy and positivity with a love for hospitality
- Ability to multitask in a fast-paced environment
- Comfortable lifting up to 40 pounds and standing for extended periods
- Open availability including weekends and holidays
- A team mindset and willingness to communicate clearly
- Ability to read, write and understand English
Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!