What are the responsibilities and job description for the Restaurant Manager position at Cooper's Hawk Winery and Restaurants?
A Restaurant Manager at Cooper’s Hawk helps manage the complexities of running a high-volume, scratch kitchen, full-service restaurant, complete with a retail market, tasting room and Wine Club program. You’ll do more than just manage a shift — you’ll grow and inspire a team, deliver uncompromising hospitality to our guests and help grow a vibrant wine club community. By adhering to high standards and adding a touch of color, you’ll turn moments into lasting memories.
What You Will Get
Show Up Ready: Come prepared, stay sharp, and start strong.
Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!
What You Will Get
- 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
- Monthly Complimentary Wine Tasting for Two
- Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount
- 401(k) with Company Match
- Health & Flexible Savings Accounts- Health and Dependent Care
- Long-Term Disability; Voluntary Short-Term Disability
- Basic Life and AD&D Insurance (with option to purchase additional coverage)
- Paid Parental Leave
- Paid Time Off
- Access to Team Member Relief Program
- Wellness and Mental Health Support
- “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
- Team Member Rewards, Milestone Recognition and Referral Bonuses
- Career Development Opportunities
Show Up Ready: Come prepared, stay sharp, and start strong.
- Lead 1–2 department areas with confidence
- Maintain a professional image and uphold Cooper’s Hawk standards
- Use tools like POS systems, scheduling and inventory software, and Microsoft Office to stay organized
- Conduct weekly inventory and manage department-level financial performance
- Hire, train, and schedule hourly Team Members
- Ensure policies and operating systems are followed
- Maintain a safe, secure, and healthy work environment
- Take initiative to solve problems and improve operations
- Foster strong collaboration between kitchen and front-of-house teams
- Lead department and Community meetings
- Coach and develop Team Members to ensure smooth shift execution
- Partner with the General Manager to achieve restaurant goals
- Represent Cooper’s Hawk values and create a respectful, inclusive work culture
- Support your team with the tools and training they need to succeed
- Provide personalized service that makes every guest special
- Build and grow our Wine Club Community by educating guests and inviting them to join
- Empower your team to create special experiences that keep guests coming back
- Celebrate wins, big and small, with your team and your guests
- Must represent Cooper’s Hawk values
- 1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.
- Minimum age requirement of 21 years
- Excellent verbal and written communication skills
- Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)
- Ability to read, understand and communicate in English
- Demonstrates financial acumen
- Proficient in Microsoft Office Suite
- Preferred certifications include ServSafe and state/local licensing requirements
- Must be able to lift and carry up to 40 lbs.
- Must be able to stand for at least 10 hours per shift
- Must have the ability to work 50-60 hours per week
- Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays
Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!
