What are the responsibilities and job description for the Licensed Journeyman or Master Plumber position at COOPER HEATING & COOLING INC?
About Cooper
Founded in 1978, Cooper Heating & Cooling, Inc. is proud to be one of Colorado’s largest and most trusted residential HVAC and home service companies. We were honored as a 2025 Denver Post Top Workplace, and we continue to grow by putting people first- our customers and our team.
At Cooper, we believe in working hard, having fun, and taking care of each other. We’re redefining what it means to work in the trades by building a service-first, membership-driven model focused on Safety, Health, Comfort, and Efficiency. Our leadership culture is rooted in Drive – Integrity – Impact, and we’re committed to creating seamless, high-quality experiences for every customer.
Purpose
The Journeyman or Master Plumber is responsible for diagnosing, repairing, maintaining, and installing residential plumbing systems while delivering an exceptional customer experience. This role combines technical expertise with customer education, helping homeowners make informed decisions about repairs, replacements, and system improvements.This position is open to licensed Journeyman and Master Plumbers who are passionate about delivering exceptional customer service, technical excellence, and complete home solutions.
At Cooper, we believe in a consultative, customer-first approach. Our Plumbers utilize the Service MVP process to thoroughly evaluate customer concerns, identify opportunities to improve safety and efficiency, and present complete solutions. This role also requires participation in our emergency on-call rotation and a willingness to embrace technology, including Rilla AI call recording and coaching tools, to improve communication, customer experience, and professional development.
Qualifications:
What You Bring
- Colorado Journeyman Plumber License or Master Plumber License required
- Minimum 6 years of residential plumbing experience
- Strong diagnostic and troubleshooting skills
- Experience with water heaters, tankless systems, sewer and drain systems, water quality products, and residential service plumbing
- Experience with boiler service, repair and installation
- Valid driver's license with a clean driving record
- Strong communication and customer service skills
- Ability to explain technical information in a clear, customer-friendly manner
- Professional appearance and positive attitude
- Ability to lift up to 75 pounds and work in various weather conditions
- Comfortable using mobile technology, ServiceTitan, and field service software
- Willingness to learn and embrace the Service MVP sales and service process
- Openness to coaching and development through Rilla AI
- Must pass drug test and background check
Compensation
Pay Range:
$25–$28 per hour plus uncapped performance incentives and commissions
Top performers earn $100,000–$130,000 annually.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life/AD&D Insurance
- Long-Term Disability Coverage
- FSA Health Care and Dependent Care
- Additional Benefits: Accident, Hospital, and Critical Illness Coverage
- 401(k) with generous 3% company match
- Paid Time Off (PTO)
- Paid Holidays
- Ongoing Technical and Leadership Training
- Company Vehicle
- Company Uniforms
- Team events, community involvement, and a values-driven culture
Join the Green Team
If you're a licensed Journeyman or Master Plumber who takes pride in delivering exceptional service and wants to be part of a growing, innovative home services company, we'd love to meet you.
Join Cooper Heating & Cooling and help shape the future of home services in Colorado.
Application Deadline: Applications will be accepted through July 10, 2026. Cooper Heating & Cooling reserves the right to extend or modify this deadline based on business needs.
Salary : $25 - $28