What are the responsibilities and job description for the Supplier Quality Engineer position at Cooler Master?
About Cooler Master
At Cooler Master, we're building something new — and we want you to be part of it. Our growing operation in Katy, Texas represents an exciting next chapter as we expand our U.S. manufacturing presence and bring cutting-edge innovation closer to our customers. This is a ground-floor opportunity to join a globally recognized technology brand, shape a growing operation, and make a real impact.
Position Overview
The Supplier Quality Engineer (SQE) is a key member of Cooler Master's Quality organization, responsible for ensuring incoming materials, components, and supply chain partners consistently meet our engineering standards. Reporting to the Quality Manager, this role drives supplier qualification, performance monitoring, corrective action, and continuous improvement — with a focus on electronics, PC hardware, and high-volume manufacturing suppliers. If you thrive in a fast-paced environment and have a track record of holding suppliers to high standards, we want to hear from you.
Key Responsibilities
Supplier Quality Management
● Evaluate and qualify new suppliers through on-site audits, capability assessments, and PPAP processes.
● Monitor supplier performance via KPIs (PPM, defect rates, on-time delivery) and manage SCARs/CAPAs to timely resolution.
● Maintain supplier qualification records, audit reports, and quality scorecards.
Quality Assurance & Compliance
● Ensure incoming materials meet Cooler Master's quality standards; support IQC and MRB nonconforming material dispositions.
● Conduct root cause analysis using 8D, 5 Whys, and Fishbone; drive corrective and preventive actions.
● Maintain ISO 9001 compliance and support FAI activities for new components and supplier transitions.
Continuous Improvement & Supplier Development
● Analyze quality data and SPC metrics to identify systemic improvement opportunities across the supply base.
● Lead supplier-facing CI projects targeting quality, cost, and efficiency; support supplier training to close capability gaps.
● Build strong supplier relationships; participate in business reviews and serve as the primary quality point of contact.
Qualifications
Education & Experience
● Bachelor's degree in Mechanical, Electrical, Industrial Engineering, or a related field.
● 3–7 years of experience in Supplier Quality, Quality Engineering, or Manufacturing Quality.
● Experience with electronic components, PC hardware, or high-volume manufacturing strongly preferred.
● Knowledge of quality tools (PPAP, FMEA, SPC, Control Plans) and RCA methodologies (8D, 5 Whys, Fishbone).
● Familiarity with ISO 9001; proficiency with Excel, Minitab, and ERP/QMS systems.
● ASQ CQE certification is a plus.
Skills & Competencies
● Strong analytical and problem-solving skills with a continuous improvement mindset.
● Clear communicator with proven supplier-facing experience and ability to manage multiple priorities.
● Detail-oriented and effective in a fast-paced, high-growth manufacturing environment.
Why Join Cooler Master?
Join a globally recognized technology brand at a pivotal moment in its U.S. manufacturing expansion. You'll have ground-floor influence over supplier quality programs, cross-functional visibility across Engineering and Operations, and room to grow in a fast-moving environment where your work directly impacts product quality.