Distribution Account Manager

About Cooler Master

Cooler Master is dedicated to providing the best solutions to customers and aims at exceeding customers’ expectations. The three cornerstones of our business philosophy are innovation, speed, and customer satisfaction.

Our headquarters is located in Taipei, Taiwan, and has its own manufacturing facilities in China and Taiwan and we have branch offices worldwide.

A career at Cooler Master provides meaningful opportunities to develop professionally, We're a diverse network of people driven by our shared ambition to shape a better future.

If you are a bright and high-energy professional. Because we look for and recognize individuals who can thrive in a forward-moving environment, and who can infuse our atmosphere with their own commitment to personal and corporate success. We are committed to creating unique and rewarding experiences for both customers and employees. Everyone has common goals and aspires to be their best.

Here, we can learn and grow at the speed of technology

Now is the time to define your future and make it yours too.

Summary

This position will assist with developing, implementing, and optimizing Cooler Master’s Solution with a growth strategy through partnerships to drive customer acquisition and revenue for our products and new business initiatives .

The primary responsibility of this role will be to grow the sales revenue, evaluate, define and negotiate new partnership opportunities and to work closely with internal teams on bringing the new partnerships to market.

Key Responsibilities

• Achieve key sales objectives – You’ll be accountable for your Sales Target, GP%, and PCE, and you'll actively execute our sales strategy
• Engage and visit channel customers - Resellers Distribution Partners
• Develop, manage, and nurture relationships with accounts, increasing their affinity for their products, adding new contracts, and the likelihood of renewals
• Manage a portfolio of accounts and develop positive relationships with clients
• Resolve conflicts and provide solutions to clients in a timely manner
• Lead the sales process in renewals and up-sell opportunities
• Provides prescriptive feedback to the global product team to achieve business objectives.
• Collaborate and drive alignment of multiple marketing strategies to drive awareness.
• Stay on top of industry trends to identify potential opportunities for company growth
• Monitor account satisfaction and identify customer problems, coordinate with Customer Engagement to remedy situations
• Develop and maintain an up-to-date expert understanding of assigned account solutions and understanding of relevant competitor solutions
• Research and actively identify emerging trends that influence our client's value proposition
• Customer development to acquire net new customers to increase revenue
• Customer visit, sales training, tradeshow & events

Qualifications

• 3-5 years of experience in business development /account management in Canada
• Experience in PC hardware, components, electronics, or another fast innovative field
• Experience in cloud gaming, the streaming, System integration field is preferred
• Has experience in B2B sales or account management (preferably in a tech or industrial environment).
• Demonstrable record of accomplishment in developing closing strategic deals that have made major impacts for organizations and achieved strong outcomes business results.
• Excellent negotiation and interpersonal skills
• Self-motivated and comfortable working with little to no direction
• Is comfortable analyzing sales data and using insights to shape strategies.
• Employees in Cooler Master have the flexibility to propose their own priorities and create their own paths for job success. Ideal applicants are those who possess demonstrated results, contribute high-value proposals, and have the passion to ensure commitments are met.
• Fluent in Cantonese is plus

Position Details:

• Employment type: Full Time
• Base Salary: DOE.
• Yearend Bonus
• Location: City of Industry