What are the responsibilities and job description for the ERP Systems Administrator position at cooksys?
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Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.
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Summary: We are seeking an experienced ERP Systems Specialist to ensure the performance and reliability of our ERP systems. You will be responsible for troubleshooting hardware, software, and system problems related to ERP modules, and collaborating with teams to implement and enhance ERP systems and applications.
Responsibilities:
- Ensure the performance and reliability of ERP systems.
- Troubleshoot hardware, software, and system problems involving ERP modules.
- Participate in projects to implement or enhance ERP systems and applications.
- Collaborate with the database administrator and ERP development team to define user requirements, coordinate system-wide updates, and install upgrades and patches.
- Provide recommendations for enhancements or changes to improve ERP system efficiency and effectiveness.
- Maintain ERP systems security through user profile management, access permissions, and user account maintenance.
- Monitor and maintain performance metrics for system features, recommending and taking corrective or preventive actions.
- Participate in the design, development, and implementation of test and production objects.
- Perform configuration, change management, and testing activities as required.
- Consult users on technology changes impacting work processes.
- Occasionally serve as a technical leader on small to large, complex projects.
- Provide support and training to users on ERP system and application usage.
- Coach and guide junior technical staff as needed.
Required Skills:
- Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
- Minimum of 3 years of business and/or ERP implementation experience.
- Experience with systems and database administration.
- Ability to work on multiple projects as a project team member, with occasional technical leadership responsibilities.
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration abilities.
Why Work with Us
At Cook Systems, we don’t just offer jobs—we build futures. Our people are at the heart of everything we do, and we’re committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.
- Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation’s largest provider networks, you’ll have quality care wherever life takes you.
- Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
- Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
- Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
- Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.
At Cook Systems, you’re not just an employee—you’re part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let’s build the future together at Cook Systems.
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