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Therapy Customer Service Rep

Conway Regional Heath System
Conway, AR Full Time
POSTED ON 11/7/2025 CLOSED ON 1/1/2026

What are the responsibilities and job description for the Therapy Customer Service Rep position at Conway Regional Heath System?

Overview:
Directly responsible for scheduling therapy patients for evaluations and treatment, processing patients’ demographic, insurance, and financial information, and coordinating with therapy staff to provide efficient services to all therapy patients.

SAFETY SENSITIVE POSITION:

This position is a designated as “Safety Sensitive Position” under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
Patients/customers which Conway Regional is responsible for in providing and
supporting the delivery health care related services.

Qualifications:
  • High School Graduate, Customer Oriented, Excellent verbal and written communication skills, Basic computer skills, Ability to multitask, Ability to handle a busy and stressful environment.
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Salary.com Estimation for Therapy Customer Service Rep in Conway, AR
$30,710 to $39,314
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