What are the responsibilities and job description for the Patient Accounting Support Tech - Patient Accounting position at Conway Medical Center?
Position Summary:
The Patient Accounting Support Tech I, under the supervision of the Director of Patients Accounts, will assist Patient Account Representatives (PAR’s) with various duties within the Patient Accounting Department.
Qualifications:
* Assessment of overall credit worthiness by review of a consumer credit report is required. *
Education:
- High school diploma required.
Experience
- At least one (1) year of experience in an office setting required.
Licensure/Certification/Registration
- None
Duties & Responsibilities:
- Assist with the SSI claim scrubber product to bill and follow up open patient encounter balances.
- Work with PARs in the billing and follow up procedures, as well as review patient accounts files as necessary for accuracy of information.
- Assist PARs with contacting payers regarding unpaid claims and research and/or ensure that questions and requests for information are addressed in a timely and professional manner to ensure resolution and reimbursement,
- Assist with answering phone inquiries regarding bills, account status, and compose routine correspondence, memos, letters, etc.
- Effectively utilize strong organizational skills.
- Consistently display effective verbal and written communication skills.
- Proficient with Microsoft Outlook, Word, Excel, Explorer, and PowerPoint.
- Provide exemplary customer service in all interactions.
- Complete other duties as assigned by department leadership.
- Each employee who participates in the coding, billing or claims submission process, from the initial receipt of a physician order to the receipt of payment for services, shall accurately and honestly perform his/her functions to ensure that accurate claims are submitted and the organization retains only those funds to which it is legally entitled.
