Technical Training Instructor

Position: REL Training Instructor (Level 1)

Location: Pensacola, FL or Winchester, VA – Hybrid

Contract Length: 6 months

Schedule: 8:00am–4:30pm CST / 9:00am–5:30pm EST

Onsite Expectation: Minimum 3 days per week

About the Role

We are seeking a Level 1 REL Training Instructor to support the implementation and delivery of training programs across designated business areas. This role is ideal for someone who enjoys facilitating learning, supporting operational teams, and contributing to employee development within a structured financial environment.

Key Responsibilities

• Facilitate in-person and virtual training sessions for new and existing employees
• Collaborate with Instructional Designers to test and review training materials, activities, and guides
• Monitor class effectiveness and recommend enhancements or program adjustments
• Review operational processes to identify training needs and skill gaps
• Provide insights and recommendations to management based on observations and findings
• Support training logistics including scheduling, materials prep, documentation, and attendance
• Participate in basic administrative or research tasks as needed
• If assigned to Mortgage-MLO training: candidate must register with the NMLS (fingerprinting background check required prior to performing duties)

Qualifications

• 1–5 years of experience in training, facilitation, corporate education, or related fields
• Strong communication and presentation skills
• Ability to learn and teach operational processes
• Detail-oriented with strong organizational skills
• Experience in financial services, customer service, or operations is a plus
• Comfortable working both independently and collaboratively within hybrid schedules

Additional Details

• This is a contract role
• Candidates must be local to Pensacola, FL or Winchester, VA and able to report onsite 3 days/week
• Opportunity to support impactful learning initiatives within a large, reputable financial institution
• W2 contract - unable to sponsor visas

How to Apply

Please submit your résumé highlighting relevant training or facilitation experience.

We are an Equal Opportunity Employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, or veteran status. We value diverse perspectives and actively seek to create an inclusive environment that celebrates the unique qualities of all employees.