What are the responsibilities and job description for the Advanced Practitioner (Family Nurse Practitioner or Physician Assistant) - Urgent Care position at ConvenientMD?
At ConvenientMD, we're on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.
The Opportunity
We are seeking both experienced and early-career Physician Assistants (PAs) and Family Nurse Practitioners (FNPs) who are motivated to grow, lead, and make a meaningful impact in a fast-paced, urgent care environment. As part of a collaborative and supportive team, you will deliver high-quality, patient-centered care while building a strong clinical foundation and advancing your professional development. This is an opportunity to join an organization that values continuous learning, clinical excellence, and the ability to make a tangible difference in the health and well-being of the communities we serve.
At ConvenientMD, the Advanced Practitioner Level 2 (AP2) role is designed for clinicians ready to take the next step; combining strong clinical independence with leadership and mentorship. You'll serve as a trusted clinical resource, driving quality initiatives, supporting team development, and contributing to operational excellence, while practicing with a high level of autonomy, including as the sole on-site provider when needed. In this role, you'll also leverage your experience to mentor newer clinicians, all while benefiting from the support of lead providers and physicians to ensure safe, efficient, and exceptional patient care.
Your Impact
Deliver High-Quality Patient Care
- Provide comprehensive, evidence-based urgent care to patients across the lifespan
- Independently assess, diagnose, and manage a wide range of acute and chronic conditions
- Order, perform, and interpret diagnostic studies and implement appropriate treatment plans
- Maintain competency across all urgent care clinical services
Ensure Clinical Excellence & Compliance
- Complete accurate, timely, and thorough documentation in the EMR
- Maintain compliance with chart audit standards and clinical guidelines
- Stay current with urgent care best practices, trends, and evolving clinical standards
Lead & Mentor
- Serve as a clinical resource for AP1s and new providers
- Participate in onboarding, coaching, and mentorship initiatives
- Support the development and growth of team members
Drive Operational Excellence
- Identify opportunities to improve clinic flow, reduce wait times, and enhance provider efficiency
- Collaborate with clinic leadership on workflow optimization and team dynamics
- Support clinic coverage needs with flexibility while maintaining high standards of care
- Adhere to regional floating and coverage expectations, including supporting nearby clinics as needed
Additional Responsibilities
- Contribute to ongoing quality improvement initiatives
- Support a positive clinic culture and team environment
- Perform other duties as assigned
Who You Are
Education, Licensure, & Certifications:
- Master's degree and certification by Physician Assistant (PA) or Family Nurse Practitioner (FNP) certifying body.
- Must have and maintain a DEA license with no restrictions.
- Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
Relevant experience: Minimum of 12 months of clinical experience in urgent care, emergency medicine, or a comparable ambulatory setting
- Demonstrated track record of high-quality clinical performance and strong team engagement
Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
- Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
- Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
- Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
- Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
- Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
- Strong knowledge of:
- Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
- Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo.
- Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
- Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment.
Why You'll Love Working With Us
- Collaborative team environment that encourages professional growth
- Urgent care services at no cost to our team members and their families
- Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
- 401k match after one year of service
- Access to our primary care (depending on location)
- Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
- Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time Off