Program Manager

This position is responsible for directing all phases of programs and projects from inception through completion. This position also coordinates the preparation of product definitions, development schedules, program and project budgets, and project agreements. This position will be the primary customer contact for program activities and lead program review sessions with customers to discuss cost, schedule and technical performance. The incumbent will establish milestones and monitor adherence to traditional project master plans and schedules. The incumbent will tailor project management disciples to meet customer needs, as required; and identify program problems and provide solutions. This position will work closely with Engineering, Manufacturing, Business Development, Operations, and Administration Management employees.

· Direct all phases of programs from inception through completion.

· Prioritize objectives for engineering projects according to business and/or customer need.

· Participate in the negotiation of contract and contract changes.

· Understand and ensure all contract terms and conditions and how they are attained.

· Develop, review, and approve plans, schedules, consulting agreements, and other program documents.

· Perform program financial management services, including financial analysis, budget and cost quote preparation, cost management, reconciliation and profit enhancement.

· Develop and implement recovery plans for off-schedule and unanticipated events.

· Establish milestones and monitor adherence to master plans and schedules. Identify program risks and obtain solutions; such as allocation of resources or changing contractual specifications.

· Assure quality of program products, services and deliverables; which include participation in reviews, audits and site visits.

· Ensure the right product is developed, meets or exceeds customer requirements, and is developed in accordance with applicable internal and external standards.

· Direct program activities to meet client and organization work objectives and serve as a liaison with clients to coordinate activities, negotiate tasks, and solve problems.

· Lead program teams and facilitate the communication and interaction amongst the functional representatives.

· Recommend and lead efforts to improve existing quality and on-time delivery processes.

· Coordinate full support of Sales, Engineering, and Operations functions; ensuring quality product is developed, produced, shipped on-time and is correctly assembled, tested, and functioning properly.

· Responsible for profitability and revenue growth of assigned programs when needed.

· Coordinate with customer to provide necessary program status and obtain customer feedback.

· Prepare and conduct periodic design and program meetings for the customer(s) in accordance with the contract and other program requirements.

· Create presentations, documents, etc. for management and customers to effectively communicate business problems and solutions.