CSR/Appointment Setter

Do you want to enjoy going to work each day and be proud of your company name? KEEP READING...Control Point Heating Cooling Plumbing and Electric has a proven track record of success and growth for over 18 years in Central and MetroWest Massachusetts. We offer a lucrative career opportunity with an established, GROWING, family-owned and operated company. We offer best-in-class benefits, competitive pay and a fun, BALANCED work environment.Our team's success, growth and wellness is of the utmost importance, which is why we continue to grow and flourish. This mentality has built a remarkable company culture and dynamic management team that truly cares for its employees and invests in your future!Job Title: CSR Appointment SetterDepartment: Client CareReports to: Director of Client CareWork Hours: 8:00am - 5:00pm Monday to FridayPay Scale: $18.00-20.00per hour DOE Comission BenefitsPosition Summary: As a representative for our Company, you will be part of a telesales inbound/outbound calling team responsible for aggressively growing our customer base. Answering all inbound calls, taking care of customers with top notch customer service, generating and qualifying leads through cold calling. Producing activity reports. Managing leads by tracking, booking and following up on them.Required Qualifications:• High school diploma or its equivalent• Aggressive self-starter • Fast learner • General sales skills and aptitude • Good phone skills • Customer service knowledge with strong follow up skills • Excellent communication skills • Conduct self in a professional manner at all times • Able to work flexible schedule that may include weekendsQualifications desired:• Excellent verbal skills• Professional phone skills• Strong interpersonal skills• Energetic personality • Well organized and ability to work independentlyKnowledge of the home services industry and Service Titan is a plus.

Salary : $18 - $20