Director, Environmental Health, Safety & Workers' Compensation

Company Description

Contract Services Group (CSG) provides managed hospitality and engineering services, janitorial services, staffing solutions, window cleaning, and other specialized cleaning and maintenance services to high-profile properties across the Southwestern United States. As a leader in the industry, CSG is committed to fostering lasting relationships and continuously improving its services with a focus on safety, health, and environmental stewardship. Operating as a parent company, CSG oversees a portfolio of subsidiaries delivering excellence across various service industries. The company is dedicated to ensuring the well-being of its business partners, their customers, employees, and the environment.

Role Description

This is a full-time, on-site position located in Brea, CA, for a Director of Environmental Health, Safety & Worker’s Compensation. The role involves overseeing workplace safety programs, managing workers' compensation cases, developing and implementing health and safety policies, and promoting a culture of safety within the organization. The Director will also be responsible for compliance with federal, state, and local safety regulations, conducting health education and training programs, and collaborating with all levels of the organization to drive health and safety initiatives.

Position Summary

The Director of Environmental Health, Safety & Workers’ Compensation is a strategic and hands-on leader responsible for designing, implementing, and scaling a comprehensive safety and workers’ compensation program across a multi-site hospitality services operation.

This role oversees injury prevention, regulatory compliance, claims management, and return-to-work programs, with a strong focus on reducing workplace incidents, mitigating risk, and driving cost containment across a high-volume, field-based workforce.

The ideal candidate is a proven leader with the ability to manage multiple concurrent projects, establish scalable workflows, and implement efficient processes for claims management and safety operations.

The Director partners closely with Operations, HR, Legal, and third-party administrators (TPAs) to ensure a proactive, compliant, and employee-centered approach to workplace safety and injury management.

Compensation: $130,000 -150,000 Exempt Annual

Workers’ Compensation & Claims Management

• Oversee end-to-end workers’ compensation program, including intake, investigation, and resolution of claims

• Partner with TPAs, carriers, and legal counsel to ensure timely and cost-effective claims handling

• Analyze claims data and trends to identify root causes and implement corrective actions

• Ensure proper documentation, compliance, and audit readiness across all claims

• Design and implement structured workflows and scalable processes to improve efficiency and consistency in claims management

Data, Reporting & Continuous Improvement

• Develop dashboards and KPIs related to incident rates, claim frequency/severity, and lost time

• Use data insights to drive continuous improvement initiatives

• Provide regular reporting to executive leadership

• Leverage emerging technologies, including AI-driven tools where appropriate, to enhance claims analysis, risk identification, and operational efficiency

Qualifications

·        Bachelor's Degree and 8 years of progressive experience in workers’ compensation, safety, or risk

management

·        Strong experience in hospitality, janitorial, facilities services, or other high-volume hourly

environments

·        Deep knowledge of California workers’ compensation laws and OSHA/Cal-OSHA regulations

·        Proven track record of reducing claims costs and improving safety outcomes

·        Experience managing TPAs, brokers, and insurance carriers

·        Strong analytical and problem-solving skills with a data-driven mindset

·        Ability to influence and partner with field operations leaders in a fast-paced environment

·        Demonstrated leadership experience with the ability to manage multiple projects simultaneously and

drive cross-functional initiatives

·        Experience establishing workflows and operational processes to improve efficiency and scalability

·        Experience with or exposure to AI tools and technologies is a plus

·        Spanish communication skills (verbal and written) required

Additional Information/Benefits

Critical features of this job are described under the previous headings. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description does not list all the duties of the job. You may be asked by supervisors to perform other nonessential assignments and duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

Contract Services Group, Inc. is an Equal Opportunity Employer (EOE) and strongly supports workplace diversity. All qualified applicants will be considered for employment without regard to race, sex, color, religion, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or disability. 

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan