What are the responsibilities and job description for the Project Coordinator / Customer Service Specialist position at Contract Furnishings, Inc.?
Contract Furnishings has been a trusted provider of high-quality new and used office furniture for over 18 years. Based on a commitment to personalized attention and exceptional service, the company works closely with clients to align goals, priorities, and tasks for every project. From initial consultation to final installation, a dedicated team ensures client satisfaction at every step. Contract Furnishings prides itself on the ability to adapt quickly to changing client needs, making it a reliable partner in creating efficient and dynamic office spaces.
This is a full-time, on-site role located in Denver, CO, where you will work as a Project Coordinator / Customer Service Specialist. In this role, you will manage customer orders, assist with project planning and coordination, and ensure on-time delivery and installation of office furniture. You will act as a primary point of contact for clients, provide exceptional customer service, address inquiries, and resolve any challenges efficiently. Administrative support, tracking project timelines, and maintaining clear communication with team members and clients are integral to this role.
- Strong communication and interpersonal skills for effective customer service and collaboration
- Organizational and project management skills to juggle multiple tasks, meet deadlines, and coordinate schedules
- Proficiency in digital tools, including spreadsheets, document management software, and project tracking systems
- Basic understanding of time management and problem-solving abilities
- Experience in office furniture or interior design industries is a plus
- High attention to detail and ability to adapt quickly to changing priorities
- Bachelor's degree in Business, Communications, Project Management, or a related field is preferred
Salary : $65,000 - $75,000