What are the responsibilities and job description for the Business Development & Sales Specialist position at Continuum Services?
Business Development & Sales Specialist – Mobile Trade Services
We are seeking a driven and relationship-focused Business Development & Sales Specialist to support growth and market expansion for our Mobile Maintenance division. This role is responsible for identifying new business opportunities, building client relationships, and selling mobile maintenance solutions across HVAC/R, plumbing, electrical, and general carpentry service and repair needs.
Key Responsibilities
- Identify and qualify new business opportunities through cold calling, networking, lead generation, and relationship building
- Build and maintain relationships with building owners, facility executives, property managers, engineering managers, developers, procurement leaders, and other key stakeholders
- Conduct needs assessments and site evaluations to understand client requirements and service needs
- Prepare and deliver sales presentations, proposals, pricing, and RFP responses
- Lead negotiations, manage objections, and close new business
- Collaborate with internal estimating, operations, and service teams to develop client-focused solutions
- Support client onboarding, service execution, customer satisfaction, and long-term retention
- Assist with marketing campaigns, collateral, networking events, trade shows, and client appreciation activities
- Stay active in professional and industry associations such as BOMA, IFMA, IREM, ASHE, and related groups
- Maintain accurate sales activity, pipeline, and client records in CRM software, including FreshSales
- Develop and maintain a strong commercial sales pipeline
- Meet or exceed monthly and annual sales goals
- Support additional projects and team initiatives as needed
Qualifications
- Minimum of 5 years of experience in Mobile Maintenance, HVAC/R, mechanical, plumbing, electrical services, or a related field
- Experience may include outside/B2B sales, estimating, project management, service management, or technical/operational roles
- Demonstrated success closing high-value deals and managing a sales pipeline
- Strong communication, presentation, negotiation, and relationship-building skills
- Ability to influence decision makers, solve problems, and collaborate across teams
Preferred qualifications include:
- Associate’s degree in Business Administration, Marketing, Mechanical Engineering, or a related field
- Experience with CRM platforms, ZoomInfo, CoStar, and sales analytics tools
Why Join Us
This role offers the opportunity to help grow a specialized service division while partnering with clients to solve real facility maintenance challenges. You will work closely with experienced estimating, operations, and service teams to deliver practical, high-value maintenance solutions to commercial customers.
About the Role
This is a business development and consultative sales position focused on expanding Mobile Maintenance services. The ideal candidate is proactive, professional, organized, and comfortable engaging with executives, property leaders, facility managers, and technical decision makers.
Company Overview
Continuum Services is a single-source provider with proven expertise, dependability, and scalability in four key areas: facility operations, exterior services, technical services, and environment services. Headquartered in a newly renovated office in Farmington Hills, Continuum is the go-to full-service solution for interior and exterior facility operations, maintenance, and repair. Facilities serviced by CONTINUUM have earned such prestigious accolades as the ENERGY STAR® for superior energy performance, BOMA’s Office Building of the Year® (TOBY) Award and CEL’s National Real Estate “A” List Award for Service Excellence. Helping employees develop and become highly skilled professionals who deliver best in class solutions to our clients is what we're all about - join us today!