What are the responsibilities and job description for the Physician Access Coordinator- Contingent- Rotating Shifts position at Contingent- Rotating Shifts - Henry Ford Health - Careers Careers?
GENERAL SUMMARY:
The physician access coordinator will develop relationships and processes to support Community Physicians, patients and their family members. Will be responsible for maintaining constructive lines of communication between Administration, Referring Physician Office, HFMG physicians, Community physicians and their patients. Actively contributing to an organizational culture committed to the highest degree of service excellence to all customer groups. The position will have matrix lines of responsibility.
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma required.
- Post high school education or training preferred.
- Five (5) years of progressively more responsible experience in healthcare operations, patient access, or physician relations required.
- Proven ability to lead initiatives, manage complex workflows, and collaborate across departments.
- Advanced proficiency in medical electronic systems (Epic preferred) and data documentation.
- Strong critical thinking, problem-solving, and organizational skills.
- Demonstrated excellence in customer service, communication, and cultural sensitivity.
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.