What are the responsibilities and job description for the Front Desk Escrow Assistant position at Continental Title Company?
Position Summary:
At Continental Title Company we believe in building careers, not just filling roles. Our Front Desk Escrow Assistant is the face and first impression for guests in-person and over-the-phone. We’re looking for someone who is not only friendly and organized but also motivated to grow within our company. This role is perfect for someone with a customer-first mindset and strong communication skills.
Key Responsibilities:
- Greet and assist guests with a positive and professional attitude
- Manage phone calls, emails, and appointment scheduling
- Manage guest check-in procedures efficiently and with attention to detail
- Keep lobby and closing rooms clean, organized, and welcoming
- Review contracts and accurately input information into software systems
- Support various departments as needed and be a reliable team player
- Order supplies and maintain inventory
- Perform other duties as assigned
What We're Looking For:
- Friendly, reliable, and professional demeanor
- Strong organizational and time management skills in a fast-paced environment
- Comfortable using computers and standard office software
- Excellent communication and interpersonal skills
- Ability to maintain regular attendance and punctuality.
- Capable of working independently with excellent judgment
- High school diploma or equivalent required
- Prior customer service or front desk experience is a plus—but not required
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- We are looking for candidates who hold a job for more than 1 year minimum. Please only apply if you have good tenure or valid reasons for short tenure.
Experience:
- Customer service: 1 year (Required)
- Administrative: 1 year (Preferred)
Work Location: In person
Salary : $17 - $20