Front Desk Medical Assistant

We are seeking a dedicated and certified Medical Assistant to fulfill the role of a front desk receptionist in our Infectious Disease department. This role involves checking in and out patients, with minimal rooming responsibilities. The ideal candidate will have a strong focus on customer service and be comfortable managing a high volume of calls and patient interactions.

Responsibilities

• Check in and out patients efficiently and courteously.
• Field approximately 30-50 calls per day, focusing on rescheduling and scheduling appointments.
• Maintain a professional and welcoming front desk environment.
• Collaborate with the Department of Infectious Disease, which includes 14 exam rooms.
• Provide exceptional customer service to patients and visitors.

• Certified Medical Assistant (CMA) certification required.
• Basic Life Support (BLS) certification required.
• Proficiency in EPIC electronic medical records system.
• At least 3 years of experience in a medical assisting role.
• Strong customer service skills.

• Registered Medical Assistant (RMA) certification preferred.
• Experience in a teaching practice setting is a plus.

The position is full-time, Monday through Friday from 8:00 AM to 4:30 PM. You will be part of a team managing a practice that sees 70-100 patients daily, with 14 exam rooms and 9 medical assistants in total, though you will primarily be responsible for phone interactions. The role requires remaining seated for extended periods in a busy, patient-focused environment.

Job Type & Location

This is a Contract to Hire position based out of St. Louis, MO.

Pay and Benefits

The pay range for this position is $19.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in St. Louis,MO.

Application Deadline

This position is anticipated to close on Dec 17, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $19 - $22