Maintenance Supervisor

Position: Service Manager/Maintenance Supervisor for Mount Ridge – Catonsville, MD

Role Overview

As the Service Manager at Mount Ridge, you will lead the Service Team in maintaining the physical integrity of this community with 266 apartment-homes and cottages. You will be the main point of contact for all things service related, which will involve coaching, scheduling, ordering supplies and services, preventative maintenance, and all day-to-day maintenance activities.

Competitive pay $750.00 per month rent discount for live-on (if desired) quarterly team bonus Health/Dental/Vision/401k matching on-call appreciation bonus

 Most Important Responsibilities 

• Demonstrate steady leadership to guide a skilled team of technicians as they make timely high-quality repairs and perform preventive maintenance. 
• Independently troubleshoot maintenance concerns, seek contractor assistance only when necessary and communicate an action plan to your team and the residents.
• Work closely with the Community Manager to communicate the mechanical/technical aspects of the community and make good decisions.
• Share your knowledge with the team, prioritize and delegate their tasks, make sure they follow CRC protocol and motivate them to go above and beyond the call of duty.
• Strong attention to detail and follow up to ensure quality of final work product. 
• Share your knowledge with the team to promote teambuilding. 

Most Important Qualifications

• Service Manager exp strongly preferred, leadership exp required
• EPA certification required
• Technical skills must include the ability to troubleshoot/repair/maintain HVAC components, appliance repair, carpentry, plumbing, electrical and all other general CRC maintenance requirements. 
• Attention to detail, organizational skills
• Vehicle/truck, tools, driver’s license
• Must participate in the emergency on-call rotation every third week
• Customer service skills are a must