What are the responsibilities and job description for the Community Manager position at Continental Realty?
Position: Community Manager for McDonogh Township Apartments – Owings Mills, MD
Role Overview
As the Community Manager, you oversee the day-to-day operations of this gorgeous apartment community with 96 units. As this is a smaller community, the Community Manager oversees all leasing, marketing, administrative and resident retention efforts. The team consists of a Community Manager, Service Manager and Porter.
Most Important Responsibilities
- Meet monthly leasing goals and maintain a conversion ratio compliant with CRC policy and expectation. Strong sales focus.
- Strong knowledge of the market to be able to make weekly pricing recommendations for LRO.
- Strong multi-tasking skills and the ability to juggle multiple tasks at once.
- Delinquency management through timely and consistent correspondence to residents.
- Inspect vacant units and work with maintenance to ensure units and tickets are completed in line with CRC standards.
- Effectively manage Renter’s Insurance to remain in compliance with CRC policy and expectation.
- Successfully manage renewals to meet resident retention goals.
- Effectively complete monthly financial reports and ability to work with manage a budget.
Most Important Qualifications
- Minimum of 2 years of multifamily experience required.
- ACM exp preferred, CM a plus!
- Must be willing to work some rotating Saturdays, due to the smaller team (still enjoy 40 hours per week)
- Strong track record of meeting performance benchmarks.
- Demonstrated ability to independently resolve resident concerns.
- Organization skills, strong follow up, attention to detail and ability to multitask.
Founded in 1960, we own and operate all of our assets (10,000 apartment-homes) and invest in the long term. Certified as a Top Workplace for several years in a row currently.
