Quality Assurance Analyst

Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Quality Assurance Analyst to support our Technology team.

The Quality Assurance Analyst will be responsible for end-to-end testing to ensure that business, technical, and functional requirements are met throughout the SDLC. We’re looking for someone who can design and execute test scripts based upon test strategy/plans to identify defects prior to production.

Essential Functions:

• Design, develop, and maintain test cases, test scenarios, and test data based on product requirements and acceptance criteria.
• Execute manual functional, regression, smoke, integration, and exploratory testing on web and/or mobile applications.
• Identify, document, and track defects using bug tracking tools (e.g., Jira, Azure DevOps, or similar).
• Collaborate with developers to reproduce, isolate, and resolve issues efficiently.
• Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives, and reviews) to provide QA input and feedback.
• Perform cross-browser and cross-platform testing to ensure consistent user experience.
• Validate data integrity by running basic SQL queries and performing back-end validation.
• Conduct API testing using tools such as Postman or Swagger, verifying endpoints, response codes, and payloads.
• Review product requirements and design documents to identify potential risks or ambiguities.
• Contribute to continuous improvement of QA processes, tools, and best practices.

The ideal candidate will have the following:

• Minimum 2-5 years of professional experience in manual software testing.
• Solid understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Strong ability to create clear, detailed, and reusable test documentation.
• Hands-on experience with test management tools such as Azure devops, Test rail or anything similar.
• Experience testing web and/or mobile applications in both staging and production environments.
• Basic knowledge of SQL for performing data checks and validation.
• Familiarity with API testing tools (Postman, Swagger, Insomnia).
• Knowledge of Agile/Scrum methodology and sprint-based testing cycles.
• Excellent analytical thinking and problem-solving capabilities.
• Strong written and verbal communication skills for effective bug reporting and team collaboration.
• Attention to detail and a user-focused mindset when validating product functionality.
• Exposure to test automation tools or frameworks (e.g., Selenium, Cypress, Playwright).
• Experience with API automation or scripting in Java.
• Basic understanding of performance testing concepts or tools (e.g., JMeter, k6).
• ISTQB or similar QA certification.

Why Continental Finance?

Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer.

CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today!

CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday)