Paralegal

Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Paralegal to join our Legal Operations team.

We are seeking motivated, experienced professionals to support litigation, serve as a liaison with other business units, and play a key role within Continental Finance’s Legal Operations department.

The successful candidate will also work closely with the Legal Department team and coordinate with other business teams to help achieve the company’s objectives.

Essential Functions:

• Conduct investigations related to consumer claims and prepare detailed case summaries/litigation reports.
• Identify and obtain all relevant records required for litigation matters and coordinate with internal teams as needed.
• Communicate with claimants, opposing counsel, and third parties regarding claims and litigation matters when appropriate.
• Confirm settlement terms and coordinate settlement paperwork.
• Maintain litigation tracking logs and case management records.
• Prepare litigation status reports and updates for Legal Department leadership.
• Review, process, and assist in responding to subpoenas, civil investigative demands, and other legal requests.
• Coordinate document collection and prepare responses in collaboration with the Legal Department.
• Ensure responses meet applicable legal deadlines and requirements.
• Assist in implementation of Legal Operations processes.
• Support special projects as may be requested.
  
  
  

The ideal candidate will have the following:

• Bachelor’s degree or Paralegal Certificate from an accredited program.
• 3–6 years of paralegal experience, preferably supporting litigation matters.
• Experience supporting litigation in financial services and comfortable working with regulatory frameworks such as the Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), and related consumer protection laws.
• Experience working in financial services, fintech, banking, or consumer credit industries preferred.
• Experience with subpoena responses, document collection, and litigation investigation.
• Strong organizational and documentation management skills.
• Notary Public commission is highly desired.
• Strong investigative and analytical skills.
• Excellent written communication and case documentation abilities.
• Ability to manage multiple matters simultaneously.
• Strong attention to detail and regulatory awareness.
• Ability to collaborate across teams.
• Demonstrated ability to handle confidential information with professionalism and discretion.
  
  
  

Why Continental Finance?

Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer.

CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today!

CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday)