What are the responsibilities and job description for the Operations Analyst position at Continental Finance Company?
Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Data Analyst to support our Risk team.
The Operations Analyst is responsible for supporting various business units by providing data analysis and evaluating business processes to help determine the organization’s performance.
Essential Functions:
Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer.
CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today!
CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday)
The Operations Analyst is responsible for supporting various business units by providing data analysis and evaluating business processes to help determine the organization’s performance.
Essential Functions:
- Analyze performance and production data to assist in determining the organization’s present and estimate its future operations performance.
- Perform various data analytics in SQL, Excel, and/or Power BI
- Compile and analyze productivity and performance data for all CFC department’s and Vendors.
- Assist in the creation and on-going maintenance of all departmental reporting policies and procedures.
- Exercise discretion and independent judgement in analyst responsibilities.
- Analyze, document and make recommendations to existing or new business processes.
- Participate in short and long-term projects and new initiatives.
- Participate in process redesign, testing, and measurement projects.
- Build and manage financial/analytical reporting models.
- Perform monthly self-audits of Vendors.
- Identify and report to management production trends accordingly.
- Perform other duties as assigned.
- Bachelor’s degree in Accounting/Finance/Economics/MIS or related field.
- 0-2 years as an Operations Analyst or Data Analyst experience.
- Proficiency with Excel and SQL preferred.
- PC-related skills (SAS, SQL, Excel, Access, Word, Power BI, or other software applications) are preferred.
- Strong quantitative skills.
- Prior credit card or financial services experience a plus.
Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer.
CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today!
CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday)