What are the responsibilities and job description for the Education Account Manager position at Conterra Ultra Broadband?
E-Rate Account Manager
About Conterra
Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000 mile owned and operated fiber network.
We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider.
Fiber driven. People powered.
Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart.
As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team.
And that’s where you come in.
Location: North Carolina, Texas, South Carolina, Louisiana (Remote near Market area)
Job Summary:
We are seeking an Account Manger Sales Representative with a background in telecommunications and E-Rate sales to join our experienced, high producing team. The ideal candidate will possess experience in telecom sales, proficiency in managing customer relationships, and a clear understanding of the E-Rate sales processes.
The salesperson is responsible for managing a base of accounts and growing sales of products and services to educational institutions and libraries. This role involves building relationships with key decision-makers, understanding the E-Rate program requirements, and delivering tailored solutions that meet the needs of clients.
Key Responsibilities
- Manage and grow an existing caseload of educational customers, ensuring their needs are met and expectations exceeded.
- Utilize knowledge of the E-Rate program to effectively position our solutions and maximize funding opportunities for customers.
- Collaborate with the team and ecosystem to coordinate customer meetings, presentations, and RFP development.
- Utilize Salesforce to manage customer records, track sales activities, and forecast sales pipeline accurately.
- Proactively identify opportunities to upsell and cross-sell additional solutions to existing customers.
What you will need
- Minimum of 3 years of sales experience in the telecommunications industry, with a focus on educational markets preferred.
- An understanding of the E-Rate program and its application process within the educational sector is preferred.
- Proficiency in MS Office products (Word, Excel, PowerPoint) and experience with Salesforce.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships with customers.
- The role may require occasional travel for client meetings, industry events, or training sessions.
What we offer
- Core values that embody teamwork, integrity, and excellence
- A super talented team who values hard work, success, and fun :)
- Work/ Life Balance
- Premium health benefits (medical, dental, vision, flex spending, etc.)
- Flexible and generous PTO schedule paid holiday schedule
- 401K program
Diversity & Inclusion
Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.