What are the responsibilities and job description for the Operations Leader - Contents Recovery position at Content Recovery Specialists?
Overview
We are seeking a dynamic and highly organized Operations Leader specializing in Contents from disaster restoration to oversee and coordinate all aspects of planning, leading and performing packouts, organizing storage, cleaning and maintaining proper flow and organization of the warehouse. In this pivotal role, you will interview, hire and maintain a bench of permanent and temporary packout technicians, direct the crews, vet suppliers and work closely with the General Manager as support in all aspects of running the business. You will also engage hands on in pack outs as needed, alongside the crew. Your leadership will drive efficiency, uphold safety regulations, employee engagement and foster a collaborative environment that emphasizes continuous improvement and customer satisfaction. This is an exciting opportunity for someone passionate about managing complex field packout projects within a fast-paced, service-oriented setting.
Responsibilities
- Lead and supervise a team of packout and cleaning technicians and custodial staff engaged in contents restoration, industrial cleaning, and janitorial tasks.
- Develop and implement operational procedures aligned with safety regulations, industry standards, and company policies to ensure high-quality restoration services.
- Coordinate daily workflow schedules, assign tasks efficiently, and monitor progress to meet project deadlines.
- Oversee the use of cleaning equipment, chemicals, laundry processes, and specialized tools required for contents restoration projects, as well as maintain a proper stock of supplies.
- Ensure all team members adhere to safety protocols, including proper handling of hazardous materials and compliance with health regulations.
- Conduct regular training sessions on cleaning techniques, safety procedures, and customer service expectations to enhance team performance.
- Interview, hire and maintain bench of team members for packout engagements.
- Maintain detailed records of operations, including project documentation, safety inspections, and quality control reports.
Qualifications
- Proven experience in custodial work, industrial cleaning, moving company or hotel/hospitality housekeeping management with a focus on contents or property restoration.
- Strong supervisory skills with previous experience managing teams in a cleaning or maintenance environment.
- Knowledge of safety regulations related to industrial cleaning, hazardous materials handling, and general workplace safety standards preferred.
- Demonstrated leadership abilities with the capacity to motivate staff and foster a positive team culture.
- Familiarity with janitorial equipment, commercial cleaning tools, laundry processes, and custodial best practices.
- Excellent organizational skills with the ability to manage multiple projects simultaneously while maintaining attention to detail.
Join us as an Operations Leader - Contents Recovery and play a vital role in transforming challenging situations into successful outcomes! Your expertise will ensure our content recovery services are delivered efficiently while maintaining the highest standards of safety and quality—making a real difference every day!
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $55,000 - $65,000