What are the responsibilities and job description for the Phoenix Convention Center Event Manager, CSC Phoenix position at Contemporary Services Corporation?
Job Title: PCC Event Manager, CSC Phoenix
Reports To: CSC Branch Manager Supervises Others: Yes
FLSA Status: Exempt
COMMITMENT: Full-time
LOCATION: Various venues across the Phoenix region
COMPENSATION: $47,000 to $54,000 Annually
BENEFITS:
COMPENSATION: $47,000 to $54,000 Annually
BENEFITS:
401(k) and Life Insurance Vacation Time
Dental Insurance Medical Insurance Voluntary Life Insurance Vision Care Insurance Direct Deposit
ESOP – Employee stock ownership program Relocation Stipend
Paid Travel
Long/Short Term Disability
Management Growth & Development Plan Mentorship Program
Bonus Opportunities Corporate Trainings
ABOUT CONTEMPORARY SERVICES CORPORATION (CSC):
Established in 1967, CSC is the world leader in crowd management and event security. CSC’s esteemed clientele base includes more than 120 stadiums and arenas, over 100 universities and scholastic institutions, more than 49 convention centers, and numerous clients within the professional ranks of MLB, MLS, NBA, NFL, NHL, and NASCAR. CSC has also provided services for the world’s most prestigious special events, including Collegiate Bowl Games, NCAA Final Four Tournaments, Ryder Cup, Presidents Cup, US Open Tennis, Kentucky Derby, 30 Super Bowls, 10 Olympic Games, 4 Presidential Inaugurations, 3 Papal Visits, and 2 FIFA World Cups. CSC operates 49 branch locations throughout the United States and Canada. For more information, please visit our website www.csc-usa.com
GENERAL DESCRIPTION OF THE JOB:
The CSC Phoenix Event Manager works with the CSC senior management to implement event operations plans and execute crowd management plans for the Phoenix Convention Center and associated venues. This position serves as the principal liaison between the CSC Phoenix Internal and External clients to ensure optimal service delivery on all levels, while gaining first-hand experience and exposure to the stadium, arena, and amphitheater event landscape in Phoenix AZ.
JOB RESPONSIBILITIES:
- Develops staffing plans, deployments, and event estimates for the Phoenix Convention Center.
- Communicates with and “Briefs” event staff, event supervisors and event area directors.
- Must be able to manage over 50 supervisors and staff responsible for event crowd management activities.
- Coordinates all details of their event internally and externally.
- Interfaces with clients and team representatives to create staffing and operational event plans.
- Prepares all paperwork, ensures uniform and equipment requests are submitted, and completes all assigned tasks as planned.
- Will be present at all major events, with the ability to mitigate any potential issues that may arise.
- Coordinates various event operational planning timelines to ensure client deadlines are met.
- Must attend meetings and serve as the face of the organization, with the ability to speak on behalf of CSC in coordination with clients' events.
- Assist with associated administrative duties including but not limited to submitting payroll, scheduling staff, event operation logistics, hiring and more.
- Other duties as assigned my senior management and direct supervision.
EDUCATION AND EXPERIENCE:
Five years of related work experience, three years of general experience in security, law enforcement or military with a high school level education; or two years related work experience; Preferred experience in managing convention centric events and/or venues; Bachelor or Associate degree; or an equivalent combination of experience and education.
REQUIRED SKILLS
- General knowledge of computer operation, Microsoft Office Products; Must become proficient in company Workforce Management System. Ability to maintain good client/customer relations and work in a team setting.
- Ability to speak effectively before groups of employees, applicants, customers, or organization.
- Possess good verbal/written communication skills and people management skills.
- Ability to work in a fast paced, high-pressure environment and make sound decisions quickly.
- Work necessary hours needed to complete job preparation in addition to event hours.
- Walking significant distances, including up and down stairs, as required to roam throughout the venue.
- Complete mandated industry trainings as assigned.
TRAVEL REQUIREMENTS:
As a nationwide organization with involvement in many of the world's premier events, the CSC Phoenix Event Manager may be asked to travel to other branch locations and provide management assistance for such events. Some common annual events include the Coachella Valley Music Festival, Stagecoach Country Music Festival, Electronic Daisy Carnival (EDC), NFL Playoffs, and various conventions. All travel is paid for by CSC.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Salary : $47 - $54