Zscaler Architect

Title: Zscaler Architect
Location : fully remote (strong preference for candidates in EST or CST)
Target Start Date : ASAP
Type: Contract (3-6 mos)
Pay Rate : $80.00-$100.00/hr (negotiable)

Overview
Our client, a global leader in the design and manufacture of consumer and safety products, is seeking a Zscaler Architect / Subject Matter Expert (SME) to lead architecture, project delivery, and operational support for enterprise Zscaler initiatives within a fast-paced global environment. This role requires deep expertise across the Zscaler platform and the ability to provide both strategic architecture guidance and hands-on implementation.

The ideal candidate is a senior-level professional who can quickly step in, lead Zscaler deployments and enhancements, and ensure operational excellence across global environments.

• Serve as the Zscaler subject matter expert, providing architectural leadership and hands-on implementation support.
• Design, deploy, and optimize Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions.
• Lead Zscaler Cloud Connector deployments, Client Connector rollouts, and security posture/policy updates.
• Provide architecture recommendations and technical decision-making for secure access initiatives.
• Support project execution across design, deployment, and operational transition phases.
• Oversee operational support activities, including ticket management, troubleshooting, and vendor coordination.
• Participate in Priority 1 incident response and troubleshooting calls when required.
• Develop and maintain high-quality architecture diagrams, technical documentation, and implementation guides.
• Collaborate with global teams and coordinate with offshore teams during key deployment or support activities.

• Deep expertise in Zscaler platforms, including:
  • Zscaler Internet Access (ZIA)
  • Zscaler Private Access (ZPA)
• Strong experience with:
  • Zscaler Cloud Connector deployments
  • Client Connector rollout and policy management
  • Secure access architecture and operational best practices
• Experience with Zscaler China Premium and/or PSE environments preferred.
• Proven ability to deliver architecture guidance and drive projects from design through production.
• Experience supporting enterprise security environments and coordinating with vendor support teams.
• Strong troubleshooting skills and willingness to support critical production incidents.
• Excellent documentation and communication skills.

• Microsoft Intune device management integration
• Azure Virtual Desktop (AVD) environments
• Integration with enterprise security platforms and identity solutions
• Experience supporting global IT teams and distributed environments

• Candidates located in Eastern or Central Time zones preferred.
• Flexibility required to occasionally support off-hours troubleshooting or coordination with global teams in Asia.

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