What are the responsibilities and job description for the Salesforce Consultant - Remote position at ConsultNet Technology Services and Solutions?
Who We Are:
We see the world through Salesforce glasses. We love Salesforce, it's our craft, and we want to make a Salesforce evangelist out of everyone. We're the kind of people who, in our spare time, learn about and experiment with Salesforce architecture, create and run local Salesforce user groups, and geek out on every page of the release notes 3 times a year.
Our practice was created by Salesforce thought leaders specifically for SMB to mid-market-sized companies. As a certified Salesforce Partner, we are a true end-to-end partner for businesses looking to maximize their Salesforce investment through custom integrations, optimization, and we also offer Advisory and Managed Services.
Who Will Love This Job:
As a Salesforce Consultant I/II, you are responsible for execution of declarative tasks within projects. You will receive work from other team members or clients and provide recommendations on sound solutions to solve complex business problems directly. Much like an Architect, you will be responsible for the overall success of the project and will leverage organizational skills to keep project schedules, budgets, scope, and risks in line and under control. Additionally, you will dive into understanding the client's business operations and the underlying need for process, applications, data, and reporting. You will use your extensive hands-on knowledge of Salesforce to gather requirements, design, implement, test, and deploy robust and scalable solutions that meet SaltClick's best practice standards.
What You'll Do:
- Serve as a point of contact for client relationships and project communication, on some projects
- Own and execute the project according to SaltClick methodology
- Participate in discovery, solutioning, documentation, and delivery efforts
- Set and manage expectations of project activities, timelines, and deliverables
- Facilitate client feedback and demonstrate client advocacy, building loyal and trustworthy relationships
- Maintain client satisfaction
- Assist with identifying opportunities for account growth
- Review and ensure deliverables are high-quality and meet expectations
- Produce a detailed project plan to match customer requirements
- Understand and effectively communicate both client and internal project goals
- Provide client needs and requests to the team for exploration
- Work with the team to ensure project activities align with strategy
- Understanding of Salesforce Sales Cloud, Service Cloud, and potentially Community Cloud architecture and knowledge of the wider Salesforce ecosystem.
- Strong technology consulting experience.
- Experience designing and implementing Salesforce-enabled business solutions
- Experience defining strategy, developing requirements and implementing practical business solutions
- Experience delivering projects using Agile based methodology
- Salesforce Admin and Cloud Certifications preferred
- Experience in other third-party tools commonly connected to Salesforce is a plus (i.e. eSignature solutions, data tools, backup and restore apps, etc.)