Account Support Admin

Each Account Administrator provides vital team functions:

• Process all applications (new and existing groups) for coverage and changes; review for completeness and acquires missing information.
• Process employee and account terminations.
• Process invoices and payments of accounts; including "Urgent” letter collection procedures.
• Respond to client telephone calls regarding benefits, applications, account status, procedures, requests for supplies, etc.
• Process incoming and outgoing mail daily.
• Initiate contact with clients by telephone, mail, or e-mail regarding questions or problems.
• Maintain knowledge level of benefits, products, laws and regulations, systems, and procedures and communicate this knowledge to clients as necessary.
• Attend in-house training sessions.
• Maintain a professional and helpful manner at all times.
• Maintain high degree of accuracy and timeliness; meets or exceeds performance standards.
• Ability to analyze processes and procedures to determine more efficient methods of providing administrative support.
• Other duties as assigned.

Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at www.consultnet.com .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.