IT Field Support

IT Field Support
Salt Lake City, Utah
6-month contract-to-hire
$28 to $35 per hour contract with a conversion salary of $58K to $73K annually

Summary
We're seeking an IT Field Support professional to provide hands-on technical assistance across multiple locations. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving hardware, software, network, and telephony issues, and can work independently to deliver exceptional customer support. The ideal candidate combines technical expertise, troubleshooting skills, and strong interpersonal abilities to keep employees and systems running smoothly.

Responsibilities

• Perform routine troubleshooting and maintenance on computers, monitors, peripherals, and related systems, both remotely and in person.
• Assist end users with setup, installation, troubleshooting, repairs, maintenance, upgrades, and deployment of new equipment.
• Provide technical support for Windows workstations, Office 365, Active Directory, VoIP, and basic network connectivity.
• Support wireless devices and warehouse equipment, including laptops, handhelds, printers, and voice pick devices.
• Maintain accurate inventory of IT devices and manage equipment orders and distribution.
• Document processes, procedures, and infrastructure changes accurately and timely.
• Process and prioritize work requests and escalations efficiently.
• Travel to assigned locations on a rotating schedule (6-8 weeks) and work occasional weekends or non-standard hours as needed.

Requirements

• Associate degree in IT or equivalent experience (Bachelor's in Computer Science or related field preferred).
• 4 years of IT field support experience.
• 1 year experience in network security .
• Active Directory administration knowledge.
• Familiarity with SAP authorization, Multi-factor Authentication (MFA), TCP/IP network stack, and PCI preferred.
• Strong problem-solving, troubleshooting, and communication skills.
• Ability to travel to assigned locations and work non-standard hours when needed.

Bonus Skills

• Experience supporting warehouse or operational technology environments.
• Exposure to VoIP and wireless networking.
• Experience managing IT inventory and equipment lifecycle.
• Ability to train or mentor junior IT staff.

Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.

Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.