What are the responsibilities and job description for the Helpdesk Support- Level 1 position at ConsultNet, LLC?
Job Details
Helpdesk Support- Level 1
White Plains, NY
Direct Hire
$50,000- $54,000
Our client has experienced tremendous growth over the past year, doubling in size and looking to hire a few level 1 Technical Support Specialists! You will be responsible for troubleshooting 30-50 tickets daily for many locations nationwide. All support will be done over the phone, assisting internal employees with technical issues such as wifi troubleshooting, printer support, point of sale support, password resets, desktop troubleshooting and more. Looking for someone with great communication skills that can present very well over the phone.
Requirements
Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.
In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at -
White Plains, NY
Direct Hire
$50,000- $54,000
Our client has experienced tremendous growth over the past year, doubling in size and looking to hire a few level 1 Technical Support Specialists! You will be responsible for troubleshooting 30-50 tickets daily for many locations nationwide. All support will be done over the phone, assisting internal employees with technical issues such as wifi troubleshooting, printer support, point of sale support, password resets, desktop troubleshooting and more. Looking for someone with great communication skills that can present very well over the phone.
Requirements
- 1 years experience in IT support
- Active Directory, Windows Support
- Experience with high call volume
- Password Resets/WiFi troubleshooting/Windows Support/Printer Support
- Must have great communication skills
Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.
In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at -
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $50,000 - $54,000