What are the responsibilities and job description for the Project Support Specialist position at Constellis?
WHY CONSTELLIS?
In an ever-changing and complex world, security concerns are paramount. Enhanced security requires education, training and specialized skills. Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure globally. Our team of strategic problem solvers has a steadfast moral compass and unwavering dedication to creating a safer world. Constellis is committed to the success of our customers and partners.
POSITION SUMMARY
The Project Support Specialist plays a vital role on the team. They provide administrative support for all phases of our operation to ensure deliverables are completed efficiently and on time. Support Specialists need to be highly organized and take on tasks independently, as well as work with others to achieve success. They will also facilitate communication and must be able to work in a fast-paced environment.
This position is located within the Constellis Headquarters offices in Herndon, VA
RESPONSIBILITIES
Perform administrative responsibilities to assist project management staff. Such duties may include but are not limited to the following.
- Data entry, typing, and manifest reconciliation.
- Case file creation, assembly, and maintenance.
- Manage standard operating procedures and monitor changes.
- Open mail, sort, file and/or distribute.
- Scan/upload documents to management system/network drives as needed.
- Prepare manifests and finalize delivery to the customer.
- Troubleshoot issues as needed.
- Run daily operations reports as needed or required.
- Assist with credentialing investigators and process investigator candidates for use on the project.
- Collaborate and communicate with the Project Management team and all other process stakeholders to optimize maximum efficiency.
- Manage and maintain file room according to customer requirements as well as implement shredding/file destruction protocols.
- Oversee daily/weekly destruction/shredding of case materials in accordance with contract requirements
- Support a primarily remote staff of Investigators, Scopers, and Case Managers
- Manage expense reporting and invoices
- Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday from 8:00 am to 5:00 pm, however some extended hours may be required.
QUALIFICATIONS
- Must have a current favorably adjudicated SSBI or active Secret Level Security Clearance based on a full field investigation (Tier 3).
- U.S. Citizenship.
- Minimum 18 years of age.
- A current understanding of the background investigations process is favorable.
- Ability to learn quickly and work autonomously.
- Have problem solving skills
- Possess excellent professional interpersonal skills and a diplomatic presence in person, by phone, and in written correspondence.
- Enjoy working with people.
- Must be organized, reliable, dependable, and manage multiple concurrent tasks throughout the day.
- Proficient with Microsoft Office, mainly MS Word, and the ability to learn to use new technology systems. Familiarity with MS Excel and MS PowerPoint not required, but a benefit.
- Knowledge of proper grammar and punctuation.
- May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday
EDUCATION
- S. Diploma or equivalent
ABOUT CONSTELLIS
Constellis protects critical priorities safely and efficiently around the world. Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, Constellis' forward-thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At Constellis, our number one priority is to secure success for our customers. For more information, visit www.constellis.com
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
- Medical, Vision & Dental Insurance
- Paid Time-Off Program & Company Paid Holidays
- 401(k) Retirement Plan