Software Engineer II

is designed to build and demonstrate core engineering competency through the application of established programming practices to real-world problems. The position involves delivering reliable, high-quality code by executing structured programming assignments based on clear specifications, while developing a strong understanding of data processing and system requirements.

Key responsibilities include actively maintaining, optimizing, and enhancing existing software applications and vendor systems, diagnosing and resolving issues across user applications and interfaces, supporting system integration efforts, and ensuring smooth user acceptance through effective problem resolution. The role contributes directly to the stability, performance, and continuous improvement of production systems.

Your role and impact

Here's a glimpse of your responsibilities and the meaningful impact you'll create as the Software Engineer II:

• Maintain, enhance, and support existing applications, interfaces, and vendor systems.
• Develop new features and application enhancements independently or collaboratively.
• Gather and translate user requirements for small, low-risk projects.
• Design and execute test plans, including manual and automated testing.
• Plan, track, and communicate project progress and status.
• Participate in on-call support and resolve service-related issues.
• Contribute across all phases of the SDLC, including design, development, testing, implementation, and training.
• Write, test, and debug efficient, high-quality code.
• Support technical design discussions and participate in code reviews.
• Collaborate with cross-functional teams, including Business Analysts, QA, and Project Managers.
• Mentor junior engineers and promote development best practices.
• Develop and maintain technical documentation and operational procedures.
• Analyze, diagnose, and resolve user-reported issues.
• Develop and support client-facing applications and provide end-user training.
• Troubleshoot application and interface issues, ensuring successful user acceptance and system functionality.
  
  
  

What's In It For You

• Competitive pay: Fair compensation for your hard work.
• Healthcare coverage: Comprehensive medical, dental, and vision from day one.
• Life insurance: Company-paid coverage for you and your loved ones.
• 401(k) plan: Matching contributions to help secure your financial future.
• Family support: Paid parental leave and reimbursement for adoption and surrogacy expenses.
• Work-life balance: Flexible time-off policy to recharge and pursue passions.
• Dress for your day: Express your style comfortably at work.
• Inclusion and Culture: A respectful environment that values unique contributions.
• Flexible work options: Remote, hybrid, and onsite opportunities at various locations across the U.S. for better work-life integration.
• Well-being focus: Programs to support a healthy balance between work and home life.
• Community connections: Build strong relationships through virtual and in-person interactions, with resources for your growth.
  
  
  

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What Sets You Up For Success

• Bachelor's degree in information systems, computer science, or a related field, or equivalent practical experience.
• 4--6 years of relevant software development experience.
• Strong problem-solving skills, with the ability to troubleshoot issues and translate business requirements into technical solutions.
• Excellent written and verbal communication skills.
• Experience creating technical documentation and system specifications.
• Demonstrated ability to collaborate effectively with cross-functional teams and maintain a strong customer-focused approach.
• Proficiency with programming languages and modern development frameworks.
• Experience with version control and release management tools.
• Knowledge of data integration, security best practices, and system design principles.
• Basic understanding of data architecture and data governance.
• Solid understanding of the software development lifecycle (SDLC), including testing methodologies.
  
  
  

Key challenges in this role include interpreting and aligning technical requirements from IT Architects, Business Analysts, Project Managers, QA teams, and end users, while translating general guidelines into effective solutions for specific problems. The position also requires a strong understanding of existing systems and how they support evolving business needs.

Success in this role depends on a proactive, action-oriented mindset, with a strong emphasis on continuous development through hands-on experience and on-the-job learning.