What are the responsibilities and job description for the Cash App Specialist position at Consolidated Water Group?
Responsibilities:
The Cash application Specialist will primarily be responsible for ensuring that all payments are posted timely and efficiently in order to accurately account for outstanding receivables. This position is also vital in identifying payment trends and improper payments from customers, as well as communicating those to internal and external parties.
Specific Job Function:
- Enter, post, and reconcile batch payments on a timely basis
- Research and resolve outstanding customer receivables issues
- Assist with collections efforts driven by AR aging to improve days sales outstanding
- Provide supporting data for quarterly and annual audits
- Process credit card payments timely
- Assist with monitoring of orders on hold queue and determine appropriateness of release
- Properly apply all retail deductions and confirm adequate documentation prior to processing
- Assist with testing of online customer payment portal system interface with ERP
- Track and ensure application of all credits received from tax and customer service department
- Maintain strong relationship between Culligan and network of customers throughout North America
- Balance competing priorities and communicate effectively to Finance leadership
- Complete other ad-hoc tasks when necessary
Requirements:
- 2 years of experience in a role of comparable responsibility
- End to end knowledge of how invoices, journal entries, and credits affect company financials
- Ability to multi-task and maintain professionalism in all internal & external communication
- Proficiency in MS Office products – intermediate knowledge of MS Excel
- Experience navigating a large ERP environment
- Ability to work cross functionally and act as a liaison with customers across Culligan
- SAP experience a plus