What are the responsibilities and job description for the Inside Sales Representative position at Consolidated Electrical Distributors?
Job Title: Inside Sales Representative
Job ID: 202494660002
Department: Windsor Heights-Industrial - 3E
Location: IA-Windsor Heights
Job Summary
The Inside Sales Representative is responsible for maintaining current customer satisfaction with service and sales, and generating new sales/business through sales initiatives and goals. They will provide professional services with product knowledge, problem-solving, and order enhancement.
Key Responsibilities
- Provide outstanding customer service to all current and potential customers, mainly via telephone and internet.
- Write orders with accuracy and in accordance with all sales policies and procedures.
- Maintain current customer base.
- Meet established monthly sales goals.
- Communicate and cooperate with outside sales force and/or other departments for all Frost pertinent activities.
- Communicate process improvement ideas.
- Timely follow-up on all customer orders, quotes, and materials.
- Maintain up-to-date awareness with new and existing products and services.
Requirements
- Minimum Qualifications:
- Communication Proficiency
- Customer/Vendor Focus
- Personal Effectiveness/Credibility
- Technical Capacity
- Teamwork
- Detail-oriented
- Flexibility
- Preferred Qualifications:
- Bachelors degree in a technical or business discipline, preferred
- OR equivalent years experience with Eclipse business software
- Two years industry-specific experience, preferred
Working Conditions
This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Equal Opportunity Employer
CED is an Equal Opportunity Employer - Disability | Veteran
